Job Description
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Administration
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00AM - 5:30PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $66.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Manages the technical, financial, regulatory, accreditation, administrative and overall operation of the laboratory. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. The Laboratory Manager works closely with the Associate Vice President, Chairman of Pathology, Quality Director, Administrative Director, Laboratory Directors, Laboratory Managers and supervisory staff. This position provides back-up for and acts as the Administrative Director in the Administrative Director's absence. For Point of Care Testing, works closely with Ambulatory and Inpatient Nursing Leadership and POCT testing personnel at the System Level. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.
Other information:
Bachelors of Science in Medical Laboratory Science (MLS) or equivalent BS in Biology or healthcare field is required;
At least five years experience in a laboratory management or supervisory role, or another healthcare setting is required.
For Point of Care testing, in addition to leadership experience, at least two years of experience overseeing testing outside of the laboratory working with nursing and physician leaders where testing is performed.
Acceptable credentials (can vary depending on the laboratory section):
o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
o Medical Technologist (MT) via the American Medical Technologists (AMT)
o Blood Bank (BB) or Specialist in Blood Banking (SBB) via the ASCP
o Chemistry (C) or Specialist in Chemistry (SC) via the ASCP
o Cytogenetics (CG) via the ASCP
o Cytotechnologist (CT) or Specialist in Cytology (SCT) via the ASCP
o Histotechnician (HT) or Histotechnologists (HLT) via ASCP
o Hematology (H) or Specialist in Hematology (SH) via the ASCP
o Microbiology (M) or Specialist in Microbiology (SM) via the ASCP
o Molecular Biology (MB) or Specialist in Molecular Biology (SMB) via the ASCP
o Specialist in Cytometry (SCYM) via the ASCP
o Pathologists' Assistants (PA) via the ASCP
o Diplomate in Medical Laboratory Immunology (DMLI) via the ASCP
o Diplomate in Laboratory Management (DLM) via the ASCP
o Medical Laboratory Technician (MLT) via the ASCP (Only for Phlebotomy areas of oversight)
o Certified Phlebotomy Technician (PBT) via the ASCP (Only for Phlebotomy areas of oversight
Preferred:
M.B.A., M.P.H., Master's in Health Systems Management (HSM) or MS in MLS is highly desired. Certification as an MT or MLS(ASCP) is highly desired
Responsibilities:
Technical
Remains current in the technical advances, methodologies, and any new tests within the scope of their laboratory
Oversees direct support for testing personnel including all human resource management and day to day operations
Maintains proficiency in all of the medical center's computer applications.
Financial
Oversees the financial aspects of the laboratory, including coordinating and preparing the capital and operational budgets
Monitors and investigates monthly budget variances
Prepares and reports internal and peer comparison financial and performance indicators
Maintains the charge description master (CDM)
Collaborates closely with the Laboratory Directors and Supervisors on current and future financial challenges
Works closely with Finance to ensure that the proper billing, accounting, auditing, CPT coding, Medicare/Medicaid billing procedures and protocols are followed
Meets with vendors to negotiate contracts for services and supplies
Develops and maintains a strong working knowledge of the contractual language negotiated in these contracts
Regulatory/Accreditation
Ensures any identified regulatory or accreditation deficiencies are corrected in a timely and accurate manner
Accountable for the preparation and maintenance of inspection readiness at all times
Ensures all accreditation and regulatory standards are met
Administrative
Provides guidance and oversight to ensure consistency across all the laboratories in hiring practices, compensation, promotions and disciplinary actions
Represents the Department of Pathology/Rush Medical Laboratories on any RUMC, Rush Health, Rush System for Health or other appropriate committee, sub-committee or task force
May be asked to serve as an instructor of Rush University
May be asked to prepare and give lectures to the medical laboratory science students and/or pathology residents
Maintains availability to mentor and advise students on specific projects or assignments
Operations
Ensures smooth operation of the laboratory's testing, reporting and billing for the RUMC in- and outpatients and outreach clients.
Conducts and participates in continuing education activities
Conducts effective staff meetings on a regular basis
Provides leadership to ensure excellent customer service
? Meets with customers and other departments as needed
? Addresses customer's concerns in a respectful and timely manner
? Works closely with the staff to ensure efficient and cost-effective service to customers
Works closely with the AVP, Quality Director, Chairman of Pathology, Directors, other Laboratory Managers and supervisory staff in developing, modifying and monitoring the achievement of long-range goals and objectives for the Department of Pathology/Rush Medical Laboratories.
Process Improvement
Provides leadership in executing process improvement. Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
Responds to Safety Events and compliant in a timely manner. Investigates and determines if the event is a person and system issue.
Applies Just Culture algorithms when the event is determined to be a person issue.
Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations safe situations.
Communications
Communicates well, both orally and in writing.
Determines what information is important and what should be communicated, how, to whom, and when.
Practices Emotional Intelligence when communicating with others.
Able to handle interpersonal relationships judiciously and empathically. Demonstrates the capacity to be aware of, control, and express one's emotions.
Additional Job Components
Performs other reasonable, appropriate duties and responsibilities as assigned by the AVP, Laboratory, Quality Director, Chairman of Pathology or Administrative Director.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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