C.H. Robinson is looking for an Implementation Project Manager to join our Robinson Managed Solutions (RMS) team. In this role you will be responsible for managing and leading projects and will provide support to others in their area of expertise. Successfully managing projects requires excellent organization, documentation, communication skills as well as the ability to help design innovative solutions when faced with complex issues. This role requires you to align with all relevant stakeholders both internally and externally. You will be directly accountable for achieving targets that relate to the planning, network, and/or procurement sides of the business. Further, to be successful in this role, you should have a working knowledge and experience in Project Management and will continue to build knowledge of organization processes and customers.
This is a hybrid position based in our Chicago, IL location.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Manage projects within a project-based delivery model
Understand key business drivers and uses this knowledge to accomplish project work
Maintain all project related documentation, including project plans, process flows/VSM's, resource requirements and business cases
Communicate project progress and facilitate project-related meetings to meet deliverables; Escalate quickly as necessary
Lead change management with all stakeholders - internal and external; Lead without authority and be confident and assertive with a willingness to challenge appropriately
Serve as the single point of contact and be accountable for all project related activities & requests
Deliver projects on time and in budget with quality solutions
Offer solutions for improving our tools and processes
Build rapport with project team and customer stakeholders
Anticipate internal and external challenges
Provide informal guidance to new team members
Solve problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
Track and report project financials (budgeted vs actual) for allocated resource hours and billings
Provide support as necessary to RMS Sales Team
Collaborate with RMS project teams and provide support during "Go-Live"
Successfully transfer knowledge to Operations Teams as documented throughout project lifecycle
Contribute toward development of tools, methodologies, and presentations for RMS Implementation
Ensure compliance to SOC process
Successfully execute the RMS Process Transformation Methodology, including:
Document customer expectations for the RMS
Capture the current processes of the customer
Document the results of the Implementation Survey
Support creation of customer process maps
Document & contribute to the design of Future State
QUALIFICATIONS
Required:
Bachelor's Degree from an accredited college/university
Minimum 2 years of technical project management experience
Six Sigma, Lean, TQM or process improvement experience
Supply Chain, Logistics, and/or Transportation experience
Ability to work flexible hours (some weekend/late hours may be required)
Ability to travel up to 20% (domestically and/or internationally)
Preferred:
Project Management Professional certification preferred
Project management experience, with the proven ability to manage multiple projects simultaneously
Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view
Strong communication skills: strong listener with exceptional facilitation skills and the ability to tell the story and connect to your audience
Ability to organize, design, develop and deliver projects for internal and external audiences at all levels
Ability to collaborate effectively with subject matter experts internally and externally at all levels
Experience working and thriving in a continuous improvement environment
Experience with lean processes and tools such as value stream mapping, A3 project management, visual management, Pareto Analysis, and fishbone diagrams
Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight
Experience working directly with customers
Proficient in Microsoft Office Suite of programs
Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$81,000.00 - $128,000.00
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING (https://www.chrobinson.com/en-us/about-us/careers/life-at-chr/benefits-and-wellbeing/) page
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
