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Intake Specialist - State Program Administrator Technical Specialist

State of Minnesota • Saint Paul, MN • 1h ago

Working Title: Intake Specialist

Job Class: State Program Administrator, Technical Specialist

Agency: Health Department

Job ID : 89418

Location : St. Paul

Telework Eligible : Yes / Hybrid

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : This vacancy is open to all qualified job seekers.

Date Posted : 1/24/2026

Closing Date : 1/30/2026

Hiring Agency: Minnesota Department of Health (MDH)

Division/Unit : Health Regulation / Intake

Work Shift/Work Hours : Day Shift / 8:00 a.m.- 4:30 p.m.

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $23.61 - $33.28 / hourly; $49,297 - $69,488 / annually

Classified Status : Classified

Bargaining Unit/Union : 207 - American Federation of State, County, & Municipal Employees (AFSCME Technical, Council No.5)

Work Area : Health Regulation Division / Intake

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

THIS POSITION IS BEING REPOSTED. IF YOU PREVIOUSLY APPLIED TO THIS VACANCY ANNOUNCEMENT, YOU WOULD NEED TO REAPPLY BE CONSIDERED,

Join a mission-driven team in the Health Regulation Division of the Minnesota Department of Health (MDH) where your administrative skills will contribute to our commitment to protecting, maintaining, and improving the health of all Minnesotans!

This position exists to implement critical and time sensitive activities for all state and federal complaints and incidents received through intake. This position will receive information through multiple web-based reporting systems, letters, phone calls and email.

Working as an Intake Specialist, you will:

Manage and monitor complaints and incident reports.

Review for jurisdiction, including verification of license status.

This position is currently eligible for up to 50% hybrid telework for applicants residing in Minnesota or a bordering state within 50 miles of the work location.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year of each job held.

One (1) year of experience performing administrative and support related tasks and duties. This experience must include:

Using computer programs such as Microsoft Office Suite sufficient to perform queries and extract meaningful data.

Additional qualifications to be assessed during the interview process:

Ability to effectively communicate both orally and in writing.

Ability to work independently, exercise judgement in solving problems, and to set priorities.

Ability to effectively deal with difficult individuals in an often-stressful environment.

Excellent customer service skills and ability to develop and maintain excellent working relationships.

Preferred Qualifications

Previous experience managing or monitoring complaints and/or incident reports.

Additional Requirements

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