Clinical Administrative Coordinator

UnitedHealth Group • Clearwater, FL • 15h ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Clinical Administrative Coordinator is responsible to the Center Administrator and assists with medical management data entry and referral functions.

Schedule: Monday to Friday, 8 AM - 5 PM

Location: Onsite - 2730 N McMullen Booth Rd Ste 201 Clearwater, FL 33761

Primary Responsibilities:

Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer

Represents the Company in a professional manner, following all Company policies and procedures

Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Responsible for total coordination and processing of all patient referrals for specialty services

Follows protocols for proper authorization and processing of all referrals

Communicates with the patient on a timely basis for all scheduling requirements

Coordinates pre-admission testing requirements with clinic personnel and patient

Completes all administrative functions associated with referral activities in a timely manner

Enters all referral, hospital, outpatient, DME and other patient specialty health service authorizations into the computer system according to Company policy and procedure

Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly

Responsible for monitoring all referral reports not received and timely follow-up in accordance with Company policy and procedure

Performs other duties as assigned

Must have consistent, punctual and reliable attendance

Ability to travel may be required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)

1+ years of experience in healthcare

Preferred Qualifications:

Experience working with prior authorization and referrals

Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills

Possess excellent communication and organizational skills with the ability to multitask, set priorities, and meet deadlines

Results and goal-oriented with a philosophy for quality improvement

Must be computer literate and have exceptional telephone skills

Possess high job accuracy, efficiency, and dependability

Knowledge of HIPAA regulations

Ability to read, speak, write, and understand the English language fluently

Ability to multi-task in a high paced environment with good organizational skills

Ability to follow written and oral instructions and to work with general guidance

Previous experience with EMR systems is a plus

Knowledge of medical coding a plus

Soft Skills:

Pleasant demeanor

Enjoys interacting with elderly population

Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RPO, #RED

Similar Jobs

Medical Technologist

HCA Healthcare • Trinity, FL • 4h ago

Hospital & Medical

Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medica...

4h ago

Go to Apply

Medical Receptionist

UnitedHealth Group • Saint Petersburg, FL • 4h ago

Hospital & Medical

4h ago

Go to Apply

Medical Assistant

HCA Healthcare • Palm Harbor, FL • 4h ago

Hospital & Medical

Description This position is incentive eligible. New Hires may receive UP TO $2,000 Sign-On Bonus! Introduction Do you want to join an organization that invests in you as a(an) Medical Assistant? At MD Now, you come firs...

4h ago

Go to Apply

Pharmacy Manager

Walgreens • Clearwater, FL • 11h ago

Hospital & Medical Sponsored

Job Summary: Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizat...

11h ago

Go to Apply

Temporary Patient Administrative Assistant (Work from home in MN, WI or FL)

Bluestone Physician Services • Tampa, FL • 15h ago

Hospital & Medical

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services -...

15h ago

Go to Apply

Advanced Registered Nurse Practitioner - Community Care

Veterans Affairs, Veterans Health Administration • Bay Pines, FL • 16h ago

Hospital & Medical

Summary The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. PLEASE READ THE COMPLETE ANNOUNCEMENT TO ENSURE YOU UNDERSTAND THE QUALIFICATION...

16h ago

Go to Apply

Supervisory Speech Language Pathologist

Veterans Affairs, Veterans Health Administration • Tampa, FL • 16h ago

Hospital & Medical

Summary This position is located in the Audiology and Speech Pathology Service at the James A. Haley Veterans' Hospital. The duties and responsibilities are carried out throughout the medical center including all clinica...

16h ago

Go to Apply

Nurse Extern

HCA Healthcare • Tampa, FL • 17h ago

Hospital & Medical

Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Nurse Extern with HCA Florida West Tampa Hospital you can be a part of an organizatio...

17h ago

Go to Apply

Medical Receptionist - Patient Service Specialist

Select Medical • Palm Harbor, FL • 1d ago

Hospital & Medical

Overview Position: Medical Receptionist -Patient Service Specialist Location: 31964 US Highway 19 North Palm Harbor, FL 34684 2-3 days a week and floating in Pinellas and Pasco county the other days Type of Employment: F...

1d ago

Go to Apply

Physician Assistant, Cardiology

ChenMed • Saint Petersburg, FL • 1d ago

Hospital & Medical Sponsored

We're different than most primary care providers. The Physician Assistant, Specialty is responsible for promoting and maintaining health by providing medical services under the supervision of a Cardiologist and/or other...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.