Working Title: Systems Analyst
Job Class: Information Technology Specialist 2
Agency: Minnesota IT Services
Job ID : 91546
Location : St. Paul
Telework Eligible : Yes #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 01/21/2026
Closing Date : 01/27/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Minnesota Management and Budget (MMB)
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $28.18 - $45.82 / hourly; $58,839 - $95,672 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota Management and Budget (MMB). MNIT MMB supports critical business operations for the State of Minnesota, including enterprise human resources and payroll, state employee insurance, and benefits administration. The team also provides the technical expertise necessary to manage the state budget and provide economic forecasts to policymakers.
As a Systems Analyst, you will play a key role in supporting and maintaining Minnesota Management and Budget (MMB) Information Systems. This position is responsible for assisting with the enhancement, maintenance, and daily operation of MMB systems, while providing responsive first-level technical support to end users. You will serve as a primary resource for addressing help desk issues and tickets, including those reported by email or other communication channels, diagnosing and resolving routine system problems, and escalating complex cases when necessary. In addition, you will provide technical guidance and assistance to other state agencies using MMB systems, manage user access requests, and document support activities to improve service delivery. The role also involves monitoring system performance, identifying recurring issues, and collaborating with team members to implement long-term solutions that enhance reliability and user experience.
This position requires an employee to be onsite at 540 Cedar St., St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp)
Position requires a minimum of two (2) years of IT related experience with Linux and Windows systems administration, including tasks such as user account management, system configuration, patching, troubleshooting, performance monitoring, and maintaining accurate documentation of system changes and procedures.
Experience must include:
Managing and resolving tickets and incidents using ticket systems, email, and various communication channels
Clear technical documentations, accurately log outages, and coordinate with multiple teams to ensure timely resolution and communication during system incidents
Windows and/or Linux operating systems
Understanding computer systems concepts and the application of systems analysis techniques to evaluate, maintain, and improve information systems
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
Preferred Qualifications
Experience administering Oracle PeopleSoft environments, including web, batch, and application servers
Proficiency in managing Broadcom Appworx for scheduled batch processing
Strong troubleshooting skills for both production and non-production system issues
Ability to develop and debug scripts for system administration, automation, and process optimization
Utilized Linux command-line tools (e.g., grep, awk, sed, top, ps, netstat, df, du) to monitor system performance, analyze logs, and manage processes
Background in providing technical support to customers
Experience in software installation, configuration, and maintenance
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
