Overview
Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
This position provides coordination and support for the Foster Care, Behavioral health, and Housing and Homeless Services programs, while supporting the daily administrative functions for a YMCA location. The Administrative Assistant II often serves as a first point of contact for anyone engaging with critical services. Administrative Assistant II must be highly skilled at multi-tasking, prioritizing, and organizing, while being excited to interact with clients, staff and visitors.
This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people's ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y's programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems. ?
Position Type/Expected Hours of Work
This is a full-time, on-site position with expected hours of Monday-Friday 10:30am-7pm.
What You Will Get From Working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly accruing paid time off (PTO)
Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.
Some benefits only available to full-time staff
Hiring Range: $20.76-$23.50/hourly.
Responsibilities
Responsible for overall administrative and client support for behavioral health and chemical dependency teams, including greeting and scheduling clients, handling incoming phone calls, records requests, referrals, and paperwork.
Collect service fees, verify insurance eligibility and communicate benefit information to clients.
Maintains client and personnel records in accordance with regulatory and contract requirements.
Develops and maintains effective, professional relationships with all clients, families, and staff.
Provide overall administrative support to programs and department staff and stay current with program changes.
Compiles and prepares data/reports on a daily, monthly, quarterly and yearly basis. Identifies and documents trends to bring forward to leadership.
Assists with audit preparation.
Maintain relational databases, process paperwork, and maintain related directories and files.
May train, coordinate, and/or schedule staff and/or volunteers.
Other duties as assigned
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)
Qualifications
One or more years' experience or training in a medical or behavioral health office.
Ability to work independently and within a team approach.
Strong professional and organizational skills with attention to details, timeliness and follow-through.
Direct experience and proficiency with Microsoft Office Suite and web-based electronic records.
The ability to work well within a fast-paced, constantly changing environment. Responsive to quick turnaround times and able to manage multiple deadlines.
Knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Personal, professional, educational, volunteer, and non-traditional experiences are all relevant. We intend to evaluate each candidate's transferrable skills to determine if a candidate is qualified for a position.
Preferred Qualifications
One year or more of client record management or related experience.
Prefer experience working with government grants and/or medical records.
Knowledge of mental health regulations preferred.
Life experience with poverty, child welfare, homelessness, behavioral health, or youth violence and a desire to use that experience to improve the lives of others.
Ability to speak any language in addition to English.
You'll be a great fit for the Seattle Y if you:
Thrive on working in a collaborative environment.
Are very adaptable.
Have high ownership and strong work ethic.
Are a great problem solver who can think on your feet.
Truly enjoy being of service to people.
Like being part of a team that cares about one another as people and enjoy working together.
Want to know that the work you do contributes to building a better, stronger community for all.
OUR MISSION
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES
Respect
Responsibility
Honesty
Caring
Passion for Excellence
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment . Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug & alcohol-free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:
( i ) The updated 2025 requirements of 49.94.010:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251099&hashed=1503034877
(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251100&hashed=74689660
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.
