Mid-Market Client Partner

FranklinCovey • Montpelier, VT • 1d ago

"We enable greatness in people and organizations everywhere. "

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 ,? Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title: Mid-Market Client Partner

Payroll Title: Client Partner - Major Market

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Managing Director, Major Accounts

Location: Remote - Anywhere in the contiguous United States

Compensation: Anticipated compensation for this position is an OTE of 120-155k* split 60/40 between base/commission.

Job Summary

As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts.

Essential Job Functions

Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty.

Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.

Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs.

Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.

Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables.

Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients.

Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction.

Basic Qualifications

Bachelor's or advanced degree in Business Administration, Marketing, or a related field.

3+ years of experience in account management, sales, or business development.

Preferred Skills & Experience

3+ years of experience in a Major Market environment.

Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets.

Strong understanding of Major Market client needs and market trends within relevant industries.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in CRM software and Microsoft Office Suite.

Strong analytical and problem-solving skills, with a results-oriented mindset.

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

LI-Remote

LI-AT1

Similar Jobs

ACCOUNT MANAGER I

Lumen • Montpelier, VT • 1h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

1h ago

Go to Apply

Senior Marketing Operations Specialist

Logitech • Montpelier, VT • 2h ago

Sales & Marketing

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Job Description: Senior Marketing Operations Specialist (NAM Region) O...

2h ago

Go to Apply

Sr Full Stack Developer

Eliassen Group • Montpelier, VT • 3h ago

IT & Engineering

Sr Full Stack Developer Anywhere Type: Contract-to-Hire Category: Development Industry: Government Workplace Type: Remote Reference ID: JN -012026-105019 Date Posted: 01/13/2026 Shortcut: http://careers.eliassen.com/N8aQ...

3h ago

Go to Apply

AAC Enrollment Fully Licensed Producer - Hybrid - PHX, AZ / Sunrise, FL

American Express • Montpelier, VT • 9h ago

Description At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part...

9h ago

Go to Apply

Account Executive - SMB

FranklinCovey • Montpelier, VT • 9h ago

Sales & Marketing

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world,...

9h ago

Go to Apply

Account Manager, Oil & Gas

Fujifilm • Montpelier, VT • 9h ago

Management & Administrative

Position Overview The Account Manager - Oil & Gas position will be responsible for identifying and driving new business within the oil & gas market to achieve both sales and profitability budget while increasing...

9h ago

Go to Apply

Lead Product Software Engineer - AI

Wolters Kluwer • Montpelier, VT • 9h ago

IT & Engineering

We're looking for a Lead Product Software Engineer - AI to join InnovateHub, our startup-within-the-enterprise that co-designs AI solutions with customers across Wolters Kluwer's Tax and Accounting product portfolio. You...

9h ago

Go to Apply

Software Engineering Manager, Mobile

Ford Motor Company • Montpelier, VT • 9h ago

Management & Administrative

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to c...

9h ago

Go to Apply

Construction Program Consultant

CBRE • Montpelier, VT • 13h ago

Trucking & Construction

Construction Program Consultant Job ID 255298 Posted 13-Jan-2026 Service line PJM Segment Role @type Full-time Areas of Interest Project Management Location(s) Remote - US - Remote - US - United States of America About t...

13h ago

Go to Apply

Supplier Account Manager

GE Aerospace • Montpelier, VT • 15h ago

Management & Administrative

Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, c...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.