Supervisor Residential Market

SPECTRUM • Green Bay, WI • 20h ago

JOB REQUIREMENTS: This role requires the ability to work lawfully in the
U.S. without employment-based immigration sponsorship, now or in the
future. Supervise the daily operations of a geographically assigned
sales team that sells to our residential customers offering
best-in-class services and supporting the goals of soliciting new
prospective customers. MAJOR DUTIES AND RESPONSIBILITIES Actively and
consistently support all efforts to simplify and enhance the customer
experience. Responsible for meeting and exceeding budgeted headcount and
sales goals. A charismatic and enthusiastic leader with skill and
experience in creating excitement and energy, building and leading
teams, and developing skills in others. Strong project management skills
and the ability to prioritize multiple tasks and initiatives in a
fast-paced environment. Recruit, interview, hire, and train Residential
Market Development staff. Set clear expectations and hold employees
accountable when expectations are not met in a consistent and fair
manner. Possess the knowledge and expertise to lead, guide, and develop
Residential Market Development Specialists in their role. Identify
knowledge and training gaps within the Residential Market Development
Specialist team and develop plans to address them. Be familiar with
reporting and analytics necessary to drive and support business
decisions. Collaborate with other departments and or support teams to
achieve goals and objectives. Work allocated will consist of
approximately 60% field work and 40% office work. Coach and follow
Charter\'s Sales Process. Communicate territory assignments to
Residential Market Development Specialists. Monitor the payroll process
and ensure timely and accurate approval of all commission payments.
Handle employee relations issues, including performance appraisals,
coaching, and training. Completes administrative tasks related to all
sales activities and ensures their team does the same. Has a detailed
understanding of Charters product offerings and value proposition in the
markets they sell in. Maintains current, in-depth knowledge of the
marketplace, including competition, and ensures relationships with
customers, business partners, and co-workers are positive and
professional. Prepares reports as needed. Perform other duties as
requested by leadership. Required Skills/Abilities and Knowledge Ability
to read, write, speak and understand the English Language. Excellent
communication, interpersonal and organizational skills Possess strong
technical and computer skills Ability to travel (including during
inclement weather) to and from assigned territories and company
facilities using a reliable personal vehicle Ability to work outside for
extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and
commercial communications devices (e.g.,... For full info follow
application link. EOE, including disability/vets *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/DEC2A56A4CB14209

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