Customer Service Representative (Inside Sales)

Summit Electric Supply • Phoenix, AZ • 1h ago

Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution.

Do you possesses these important qualities- an unwavering commitment to customer service, an unstoppable drive to exceed expectations, and a relentless pursuit of excellence in your current role and preparation for future opportunities and advancement? Then Summit Electric Supply has a great opportunity for you to launch your career in an atmosphere that supports growth and development in a dynamic and reliable industry!

The Customer Service Representative (CSR) is primarily responsible for assisting Summit's customers over the phone, internet, email or in person and works closely with the Service Center sales staff to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages.

As a Customer Service Representative, you will be expected to:

Thoroughly understand all product capabilities, features and benefits as well as Summit's market conditions, product warranties and services.

Assist customers over the phone, internet, email or in person with orders, quotations and product questions.

Negotiate profitable pricing with both customers and suppliers.

Proactively follow up on customer orders, challenges and needs.

Resolve customer concerns and issues as efficiently and effectively as possible.

Assist counter and warehouse associates as needed.

Summit will help you achieve your goals by:

Providing all of the tools and incentives necessary to take control of your career including:

Rigorous on the job and online training programs that prepare you for a career in our industry

Result-driven and customer-oriented team and work environment

Opportunity for advancement

Monthly profit-sharing

Comprehensive benefits including medical, dental, vision, paid vacation, and more!

As an ideal candidate you will have:

High level of technical aptitude.

One or more year(s) of experience in counter sales at an electrical distributor

Proficiency in Microsoft Office Suite, Adobe Acrobat, Bid Manager and similar programs

Strong customer service orientation - both external and internal.

Exceptional follow up skills.

A strong attention to detail and be well organized.

Excellent interpersonal and communication skills, both oral and written.

Time management - ability to organize and manage multiple priorities and meet deadlines.

Flexibility - ability to effectively adapt to change.

Must be self-directed and able to complete complex tasks with little supervision or guidance.

Proven "do whatever it takes" attitude

Unwavering commitment to Summit's values and mission.

High school diploma or GED.

Beneficial Skills and Experience to be successful:

College degree in a business discipline strongly preferred

Previous experience in the electrical industry.

Industrial / Refinery experience or education strongly preferred

Previous successful experience in SAP preferred

Completion of Bronze, Silver, or Gold of the National Association of Electrical Distributors' Education Program (EPEC).

Knowledge of ERP systems, BI reporting tools, Bid Manager, AutoCAD, and other office software.

Advanced knowledge of Excel.

Basic Understanding of One-Line and Ladder diagrams.

Physical Challenges:

Majority of job (85%+) will be done in an office environment, during regular hours of operation.

Consistent sitting for hours at a time.

Consistent use of keyboard and mouse.

Must be able to lift 5+ pounds on a regular and consistent basis.

Ability to climb stairs on occasion.

ZR

Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today!

Be a part of the Summit Electric family with room to grow and excel!

Not sure if this position is right for you? Click here (https://jobs.smartrecruiters.com/oneclick-ui/company/116349975/job/1365519130/publication/0?lang=en&sid=) to submit your information to our recruiting team.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to building an inclusive team where everyone feels valued and respected. We encourage applicants from all backgrounds to apply. If you require a reasonable accommodation in the application or hiring process, please contact our lead recruiter at (505) 346-2900 x 1224. Employment with Summit Electric Supply is at-will. This means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice. Your application and resume will be kept confidential and used solely for the purpose of evaluating your qualifications for this and other potential job opportunities within Summit Electric Supply. Employment is contingent upon successful completion of a background check.

Similar Jobs

Sr Services Executive-State and Local

ServiceNow, Inc. • Phoenix, AZ • 4h ago

Management & Administrative

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innov...

4h ago

Go to Apply

Security Officer - Manufacturing Patrol Driver

Allied Universal • Tolleson, AZ • 8h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

8h ago

Go to Apply

Engineering Administrative Assistant

Central Arizona Project • Phoenix, AZ • 8h ago

Management & Administrative

Engineering Administrative Assistant Print ( https://www.governmentjobs.com/careers/capaz/jobs/newprint/5172289 ) Apply ? Engineering Administrative Assistant Salary $23.96 - $28.45 Hourly Location Headquarters - Phoenix...

8h ago

Go to Apply

Warehouse Office Support

Home Depot • Phoenix, AZ • 8h ago

Management & Administrative

Job Description Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smoot...

8h ago

Go to Apply

Warehouse Office Support

Home Depot • Phoenix, AZ • 8h ago

Management & Administrative

8h ago

Go to Apply

Warehouse Office Support

Home Depot • Tolleson, AZ • 8h ago

Management & Administrative

8h ago

Go to Apply

Purchasing and Receiving Clerk

Omni Hotels • Tempe, AZ • 9h ago

Management & Administrative

Location Omni Tempe Hotel at ASU Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe's revitalized downtown area and brings some of the largest conference and meeting space to the city....

9h ago

Go to Apply

Secure AI Consultant

Concentrix • Phoenix, AZ • 11h ago

Management & Administrative

Home ( https://jobs.concentrix.com/ ) »Job Details Secure AI Consultant Information Technology Other Location United States Of America Language English Apply Now ( https://cnx.wd1.myworkdayjobs.com/external\global/job/US...

11h ago

Go to Apply

Secure AI Consultant

Concentrix • Phoenix, AZ • 11h ago

Management & Administrative

11h ago

Go to Apply

Business Escrow Services Associate

Western Alliance Bank • Phoenix, AZ • 13h ago

Management & Administrative

Job Title: Business Escrow Services Associate Location: Remote Texas What you'll do: As the Business Escrow Services Associate, you will be part of the Business Escrow Services team and provide day-to-day support for int...

13h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.