Business Escrow Services Associate

Western Alliance Bank • Phoenix, AZ • 7h ago

Job Title:
Business Escrow Services Associate
Location:
Remote Texas
What you'll do:
As the Business Escrow Services Associate, you will be part of the Business Escrow Services team and provide day-to-day support for internal and external clients. You will work closely with the BES internal departments to deliver accurate, timely, and outstanding service to our clients.
Manage incoming telephone and email inquiries for securityholder questions pertaining to technology log-in and the online document execution process
May assist Payment Execution Team in callback verifications for any wire details needed
May assist in initiating payments to shareholders or clients
Research and understand return payments, collect updated payment instructions and reissue
Gain familiarity with daily reconciliation, quarterly interest releases and invoicing to assist when primary associate is out of office
Research and respond to securityholder questions, update payment processing and promptly resolve client issues
Support Relationship Managers by acting as a solicitation liaison directly with counsel to update securityholder records and create solicitation status reports
Serve as the lead point for reviewing Executed Agreements received from counsel for completeness and accuracy
Taking lead with communicating inaccuracies and perform follow-up to ensure corrections are complete
Technology setup for new Escrow and Paying Agent deals and adding external client access to the Gateway Client Portal
Review and create tickler reminders for actionable items listed in executed agreements
What you'll need:
Bachelor's degree in a relevant field from a four-year college or university and two (2) years of experience or an equivalent combination of education and relevant work experience in escrow and paying agent roles such as:
Familiarity with escrow agreements
Familiarity with legal documentation and entity structures
Experience providing escrow agreement feedback to attorneys.
Intermediate knowledge of spreadsheets and data mining/gathering. Intermediate computer skills including Microsoft office.
Demonstrate an understanding of financial markets and trends.
Strong speaking and writing skills for internal and external audiences.
Must be detailed oriented and adhere to time-sensitive tasks.
Compensation: Salary range for new hires is generally $70,000.00 - $85,000.00 for Southern California. Salary range for new hires is generally $70,000.00 - $85,000.00 for Washington. Salary range for new hires is generally $70,000.00 - $85,000.00 for Bloomington, MN. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.
Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Ban

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