BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID : 19602
Employment Type : Full Time
Job Category : Sales
Work Location : Davidson, NC (CSC)
BRIEF POSITION SUMMARY:
At MSC, our associates are at the heart of everything we do and one of four key stakeholder communities. The Communications Business Partner plays a critical role in keeping our team informed, inspired, and connected. This role is all about creating meaningful experiences through communication helping associates understand our strategy, celebrate our successes, and feel proud to be part of MSC's journey. Communications Business Partners engage with leaders across the organization to develop and deliver clear, engaging, and timely content and messaging that strengthens our culture, increases team member engagement and drives alignment and understanding of business strategy and priorities.
DUTIES AND RESPONSIBILITIES
Develop and Implement Strategic Communication Programs. Design and execute comprehensive communication strategies within an assigned vertical(s) that align with MSC's vision, values, and long-term business objectives. Ensure messaging is clear, consistent, and reinforces our strategy, focus and brand across all touchpoints.
Be the Voice of MSC for Our Associates. Serve as a trusted storyteller who brings MSC's vision, strategy, and culture to life. Create narratives that inspire pride, foster engagement, and connect associates to our purpose and goals.
Lead Communication Planning for Key Initiatives. Build detailed communication plans for organizational priorities, including major initiatives, cultural programs, and change management efforts. Anticipate challenges and craft messaging that drives clarity and confidence.
Create Content That Connects. Develop compelling, associate-focused content that informs, motivates, and strengthens our sense of community. Ensure every message reflects MSC's tone and values.
Write and Design for Multiple Channels. Produce engaging content for newsletters, intranet, leadership updates, digital platforms, and other channels. Adapt messaging for different audiences and formats to maximize impact.
Collaborate Across the Business. Partner closely with designated functional group(s) to ensure alignment and consistency in messaging. Act as a communication advisor to help leaders deliver messages effectively.
Measure and Optimize Engagement. Track performance metrics, engagement levels, and feedback to continuously improve communication strategies. Use insights to refine content and enhance the associate experience.
QUALIFICATIONS
What You Need:
Bachelor's Degree in Business, Marketing, Communications or equivalent area of study or equivalent experience is required.
Minimum of seven years of relevant work experience required.
Minimum five years of experience in internal communications, associate engagement, or related fields.
Exceptional writing and editing skills with the ability to turn complex ideas into clear, inspiring messages that resonate with diverse audiences.
A flair for crafting engaging content across multiple formats digital, print, video and leveraging innovative approaches to capture attention.
Hands-on experience with intranet platforms, email tools, and emerging communication technologies to connect associates wherever they are.
Ability to align communication plans with business priorities and measure impact through data-driven insights.
Strong collaboration skills to partner effectively with leadership and cross-functional teams.
Comfortable working in a fast-paced environment, managing multiple priorities, and pivoting quickly when needed.
Bonus Points If You Have:
Experience in a Distribution model business and remote-based team structures.
Other Requirements:
A valid driver's license may be required.
Position requires up to 20% of travel
This position may require access to International Traffic in Arms Regulations Information ( ITAR ) and/or Controlled Unclassified Information ( CUI )
Compensation starting at $82390 - $113300 depending on experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. (https://jobs.mscdirect.com/content/Benefits/?locale=en_US)
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
