Position Summary:
This role plays a critical leadership role on the Sysco Operations Team. The Market Vice President of Operations provides leadership and direction to Sysco's broadline sites in markets and the entire organization regarding Distribution in the United States. This role is a key participant in the market-based cross functional teams. Site level Vice Presidents of Operations report to Region Presidents and have a dotted line reporting relationship to the Market Vice President of Operations.
Coordinates and collaborates with Corporate, Market, Region, and Site Leadership to establish and improve alignment with overall goals and objectives to increase operating performance; develop operations personnel to be able to successfully fill key leadership roles throughout regions and market.
Delivers exceptional Customer Service through on time delivery and post-ship service levels
Oversees market-wide Distribution Operations, continuous improvement process management, and appropriate policy development and implementation
Analyzes, identifies, and proposes action to the solution of problems with the operations and leadership teams of individuals and departments in an effort to increase the effectiveness of operations
Serves as Market spokesperson in cases of inquiry, feedback, or requests for special information in order to facilitate the accurate and precise flow of information between the field and market
Monitors individual Operational Service Levels and works with site leadership to ensure work method and system utilization and compliance
Works with site leadership to improve overall warehousing performance levels through maintenance of engineered standards and continuously working to improve minimum performance expectations
Ensures that market operations staff complies with all Sysco policies concerning safety and security of all operations related activities to reduce accidents and product loss
Creates and drives a Culture of Care and Collaboration within market and sites by fully implementing Operations Connections within each site
Responsibilities:
Market Management:
Guides planning and development of departmental market budgets and evaluates market operations in terms of fiscal management to ensure fiscal responsibility in the market's operation.
Collaborates with Market Leadership to maintain and enhance interface capabilities with other functions and departments in an effort to continually improve overall organizational efficiency as a market.
Analyzes, identifies, and proposes action to the solution of problems with the operations and leadership teams of individuals and departments in an effort to increase the effectiveness of operations.
Provides coaching and direction to the site Vice Presidents of Operations in order to achieve and maintain optimal Market efficiencies
Key participant in market cross-functional leadership team.
Operations Management:
Works with site leadership to ensure execution of slotting practices and optimal slotting configurations.
Works with site leadership to ensure optimal utilization of Roadnet and ensure proper routing practices and policies are being adhered to along with ongoing route optimization.
Works with each site to ensure compliance with all current food safety policies, protocols and requirements.
Ensures compliance with all Department of Transportation rules and regulations.
Monitors the utilization of transportation services by reviewing the coordination of back-haul functions and other routing/scheduling activities in an effort to increase the profitability of all transportation services.
Works with Talent Acquisition to ensure proper staffing needs are met.
Building and Equipment Maintenance Management:
Monitors market facilities to ensure proper maintenance and safety schedules are being utilized and adhered to.
Ensures that all warehouse and facility areas are maintained in a sanitary condition in an effort to ensure full compliance with food safety requirements and guidelines.
Reviews the cleanliness of fleet equipment to ensure proper sanitary conditions. Reviews and approves major expenditures to ensure adherence to market's budget.
Analyzes growth of facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. This is to include office area and parking needs.
Reviews annual capital requirements.
Safety and Security Management:
Monitors the maintenance of market facilities by ensuring they are kept in a condition consistent with the safety standards set by Sysco in an effort to reduce or eliminate operations related injuries and damage/loss of product and equipment.
Ensures that market operations staff complies with all Sysco policies concerning safety and security of all operations related activities in an effort to reduce accidents and product loss.
Monitors injury levels and equipment/product damage levels to ensure that market operations management staff is enforcing policies concerning warehouse safety.
Talent Management:
Select, develop and retain the required operations leadership talent within the sites to meet current and future business needs.
Ensure that assigned site operations leaders successfully execute core distribution programs.
Utilizes Sysco talent management programs and tools (performance management, leadership development, engagement surveys, talent reviews) to manage and develop site operations leadership talent
Provides consistent and ongoing feedback on the performance of site operations leaders.
Demonstrates effectiveness and collaboration in leading a remote team.
Qualifications:
Bachelor's degree in Business Management or an appropriate combination of education and management experience in distribution, supply chain and logistics.
10+ years similar industry management and operational experience required.
Experience in both Union and Non-Union environments
Professional Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills.
Working knowledge of Federal Motor Carrier Safety Regulations.
Working knowledge of environmental regulations/legislation and governing bodies.
Ability to successfully engage and lead individual and team discussions and meetings.
Ability to apply all relevant policies in a consistent, timely and objective manner.
Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner.
Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel Requirements:
This role is based in the market hub location along with other market leader positions. The role travels approximately 60% of time to the sites within the market.
Working Conditions:
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other sites or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
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AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
