We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Account Executive is responsible for managing the ongoing relationship with our closed-user group B2B partnerships and driving revenue to meet established organization goals. The Account Executive is expected to have a good understanding of travel industry, specifically with B2B business development and account management strategies. The Account Executive is accountable for meeting growth targets for existing partner accounts and will assist in acquiring new revenue opportunities as necessary. The Account Executive will collaborate with internal and external stakeholders to solve for partner account needs and drive growth for their assigned accounts. This individual should have the analytical skills to assess affiliate potential and determine how to drive more volume to meet revenue expectations. The Account Executive must also possess an entrepreneurial spirit and the ability to identify and evaluate growth opportunities and determine solutions that best fits their needs. If the person identified for this role lives in the greater Orlando area, they will be required to work in the corporate office three days a week with the opportunity to work from home the other two days.
How You'll Shine:
50% Account Management - oversee general support of the account management process:
Own assigned B2B partnership portfolio and manage it through segmentation and growth potential
Work with analytics team to improve existing and create new reporting tools that will help in making decisions
Manage partner account activities in the CRM or other sales and reporting tools
Manage partner account contracts as needed
Produce and present KPI reports with partner accounts in a timely and effective manner
Produce and present KPI reports with leadership effectively
Maintains partner accounts database accuracy and integrity
Adjusts according to partner account status, natural disaster, contract status, information for publications, inventory management etc.
20% Sales - grow revenues for existing B2B partners and manage ongoing relationships:
Identify opportunities to onboard new/additional products/services through client discovery
Manage existing products/services, while identifying and executing revenue growth opportunities for goal achievement
Develop account plans for top partner accounts and identify potential growth and strategic goals
Build relationships with partner account's sales, operations, technology and marketing leaders
Collaborate with internal stakeholders to provide partner account feedback and solve for needs ensuring satisfaction with our products and services
Hold regular status meeting with key partner accounts to drive satisfaction and revenue potential
Determines growth opportunities by engaging partner accounts with our products/services that will enhance revenues to achieve goals
10% Industry Relations & Team Responsibilities - increase knowledge and business acumen through:
Attend and participate in industry events; network to establish industry relationships
Gather competitor information and communicate appropriately
Communicate partner account issues/concerns to appropriate internal stakeholders
Increase personal industry knowledge and business insights
Support team through information sharing and being a subject matter expert
Work to accomplish team objectives and participate in assigned projects
20% New Business - Prospect and refine new partnership opportunities as needed:
Evaluating potential leads and conducting initial prospecting when needed
Identifying and researching new travel products for partners
Travel Requirements
Infrequent travel required to adequately service affiliate, generate revenue and attend industry/company conferences. Estimate between 15% and 25% of individual's time with varying destinations required.
What You'll Bring:
Education
BA/BS in business related field
Knowledge and Skills
Ability to self-manage, problem solve, good judgment and decisiveness
Self-starter with ability to achieve stretch goals
Ability to work effectively across teams to achieve results
Excellent verbal and written communication skills
Great business acumen with the ability to satisfy affiliate needs and grow revenues
Must be results driven and enjoy stretching to reach challenge goals
Technical Skills
Experience using Salesforce or Hubspot as an account management tool is preferred
Job Experience
5+ years of experience in B2B account management in the travel industry is required
Experience selling B2B products or services
Previous experience with a hospitality or travel technology company is required
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.
