Coordinator, Marketing - Social Media (Temporary)

NBC Universal • Orlando, FL • 4h ago

JOB SUMMARY:

The Social Media Coordinator plays a major role in growing Universal Orlando Resort's presence in the social media space. In this role, you will act as a content creator by developing and editing compelling content across various owned social channels for Universal Orlando Resort. Responsibilities include planning, capturing and curating best-in-class videos, photography, and written content in addition to monitoring and identifying industry trends to optimize content. You'll also collaborate with internal creative partners and strategy teams to deliver social-first content that speaks to our passionate theme park audience.

MAJOR RESPONSIBILITIES:

Content Creation:

Generate engaging and compelling content for various social media platforms, including but not limited to Facebook, X (formerly Twitter), Instagram, and TikTok.

Produce and edit photography and/or videography using editing software such as Adobe Lightroom, Premiere Pro, and Photoshop.

Develop visually appealing graphics to enhance social media posts.

Social Media Management:

Support day-to-day social content brainstorms, channel management, and publishing across Universal Orlando Resort's owned social channels (Facebook, Instagram, X, TikTok, Pinterest etc.)

Assist with social media campaigns and projects, including but not limited to managing projects within Adobe Workfront, meeting and communicating with internal partners, and fulfilling partner requests.

Monitor social media channels for industry trends and competitor activities to optimize content.

Collaboration:

Work closely with social leads, marketing, communications, and internal creative teams to ensure consistent messaging and branding across all channels.

Community & Influencer Engagement:

Engaging with guests via social media monitoring tools by responding to comments, messages and mentions while building brand advocacy with our passionate theme park community.

Assist with influencer campaign strategy and outreach across owned channels.

Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

Performs other duties as assigned.

EDUCATION:

Bachelor's degree in Marketing, Communications, Digital Media, or a related field.

EXPERIENCE:

2+ years of social Media experience and/or strong knowledge of social media channels and trends.

Strong written and verbal communication skills.

Ability to write compelling, social-first content (e.g., X text-only posts and Instagram/TikTok captions)

Creative thinking and the ability to generate innovative ideas.

Self-motivated, detail-oriented, and able to work independently.

Must have experience with Microsoft Office suites.

Familiarity with influencer marketing and partnerships a plus.

Basic graphic design skills are a plus.

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