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Member Engagement and Outreach Program Consultant - Human Services Program Consultant

State of Minnesota • Saint Paul, MN • 2h ago

Working Title: Member Engagement and Outreach Program Consultant

Job Class: Human Services Program Consultant

Agency: Human Services Dept

Job ID : 90601

Location : St. Paul

Telework Eligible : Yes

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 12/04/2025

Closing Date : 12/15/2025

Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

Division/Unit : Health Care Administration / Health Improvement and Benefit Design

Work Shift/Work Hours : Day Shift / Varies

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $35.96 - $53.32 / hourly; $75,084 - $111,332 / annually

Classified Status : Classified

Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

FLSA Status : Exempt - Administrative

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position exists to support DHS' mission of building trusting relationships with Minnesota Health Care Programs (MHCP) enrollees across the state by developing a new member engagement program focused on the fee-for-service population. The incumbent will lead HCA's communication with and engagement of MHCP fee-for-service enrollees as it relates to health benefit coverage. The Consultant will also lead the development of a new member engagement strategy to inform health benefit policy development, revision and implementation across the agency. This will include leading and supporting the development of highly visible external resources, identifying and advocating for opportunities for proactive member engagement within HCA, and developing and implementing a comprehensive strategy for member engagement to inform health benefit policy development and implementation. This position involves navigating politically sensitive relationships and representing agency views in meetings with external partners.

Minimum Qualifications

Three (3) years' experience in health policy demonstrating:

Working in project management, program coordination, and/or policy implementation

Working with communities eligible for Medical Assistance.

Bachelor's Degree in Public Administration, Public Health, Social Work or related field may substitute for 1 year of experience OR Master's degree in Public Administration, Public Health, Social Work or related field may substitute for 2 years of experience

Preferred Qualifications

Experience developing health-related communications products.

Ability to manage complex projects with multiple partners, timelines, and deliverables.

Strong facilitation and communication skills, including the ability to coordinate diverse partners and translate technical or policy information into accessible language.

Familiarity with public sector programs, data equity initiatives, or community-based research.

Understanding of basic data concepts (e.g., data disaggregation, equity-focused data use); technical expertise is not required but ability to coordinate with data professionals is essential.

Strong organizational skills and attention to detail, with the ability to track progress, flag issues, and adapt plans as needed.

Knowledge of the diverse communities enrolled in MHCP, including barriers to equitable data collection and approaches to inclusive engagement.

Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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