Work Location:
Jacksonville, Florida, United States of America
Hours:
40
Pay Details:
$34.75 - $56.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crime Risk Management
Job Description:
The "FCRM KYC Quality Assurance, Senior Analyst" is a member of the Financial Crime Risk Management (FCRM ) Quality Assurance (QA) Department under TD Bank's Second Line of Defense (2LoD) FCRM Function.
The FCRM KYC QA Senior Analyst is responsible for the execution of the QA Program's KYC Workstream, which includes the following:
Perform monthly QA review of High, Medium, and Low Risk Customer KYC Files
Perform secondary review of other KYC QA Team Members or First Line of Defense (1LoD) QA Functions
Assist with KYC QA Validation and Reporting
The Senior Financial Crime Risk Analyst role contributes to the development and maintenance of TD's AML/ATF/Sanctions/ABAC programs, including frameworks, methodologies, policies, standards, procedures, awareness and specialized training, monitoring, management reporting and/or escalation of issues. This role conducts periodic and event driven reviews of customers, including targeted reviews to assess risks. Additionally, this role supports management in delivery of initiatives related to risk assessment, internal/external exam support, etc.
Depth & Scope:
Works independently as the senior analyst / subject matter expert and may coach and educate others
Oversees and/or independently performs tasks from end-to-end
Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance
Executes on more complex and/or non-standard requests
Researches and investigates a range of operational / reporting / process issues
Recommends and implements solutions within own area of responsibility
May need to coordinate / integrate work with other areas as needed
Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centres of expertise
Requires advanced technical / business / function knowledge for discipline supported
High level of complexity in operational / reporting / process and/or analysis function requiring medium to longer term focus
Represents the group as the lead or subject matter expert on projects / initiatives and/or at meetings across the organization
Education & Experience:
Undergraduate degree or equivalent work experience
5+ years experience
Preferred Skills:
2 years experience working in a challenge (QA/Testing) or advisory/oversight function with direct exposure to Customer Risk/ Know Your Customer (KYC) Processes.
Skilled knowledge and familiarity with KYC (CIP, CDD, EDD) Regulatory requirements
Customer Accountabilities:
Contributes to the development of team procedures and governance processes and advises FCRM stakeholders and teams of changes and enhancements to enterprise FCRM programs and requirements and where they may impact in the organization.
Works with FCRM partners and other related groups (such as Compliance, Legal and Risk etc.) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
Conducts research, assesses FCRM risks and controls, and otherwise contributes to a specialized team of FCRM compliance professionals, interacting with key stakeholders
Provides governance oversight through management of the policy and training exemption governance and reporting processes to the FCRM Senior Executive Team (and related FCRM Sub-Committees)
Assists FCRM team members in the use of Issues and Events system for tracking and reporting
Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the FCRM program
Delivers relevant subject matter expertise and FCRM advice to business / FCRM partners
Interacts with control functions within the organization
Develops and delivers training programs for applicable employees across the Bank
Conducts meaningful research, analysis, and assessment of FCRM program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise FCRM programs
Prepares research, analysis, updates tools and/or supports training activities specific to risk assessment
Contributes to the development of processes, procedures and guidance relevant to own specific FCRM function of expertise
Shareholder Accountabilities:
Prioritizes and manages own workload to meet SLA requirements for service and productivity
Provides high quality service and advice to key business (FCRM) partners and monitors progress of initiatives, action plans, or similar activities
Protects the interests of the organization - identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues
Delivers relevant subject matter expertise and FCRM advice to business (FCRM) partners
Participates as assigned in new or revised product initiatives, advises businesses on FCRM compliance requirements and ensures that those requirements are properly written into requirements for business projects
Participates in FCRM level projects as needed, to facilitate and oversee changes to FCRM processes, systems, or practices
Coordinates with other FCRM partners and business compliance partners to ensure consistency in the application of FCRM programs and standards across the enterprise
Ensures relevant FCRM programs align with TD corporate philosophy and strategic direction
Monitors FCRM industry developments and maintains strong knowledge of evolving regulatory requirements and assesses potential impacts
Contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
Complies with applicable internal and external audit and regulatory requirements and may actively provide support during Audit and Regulatory Reviews, providing recommendations and guidance as required
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates in responding to periodic exams/audits by regulatory bodies and Internal Audit, to determine level of BSA/FCRM compliance
Contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
Shares industry knowledge for own area of expertise and participates in knowledge transfer within the team and function
Grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contributes to the success of the team by willingly assisting others in the completion and performance of work activities, providing guidance as appropriate.
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand champion for the function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
