Rental Damage Recovery Analyst

Foley, Incorporated • Bensalem, PA • 2h ago

Reference #: 1133 JOB DESCRIPTION: Review all EMRs to identify rental damage and document resolution in D365. Notify customers of damage within 48 hours of machine return, ensuring systematic communication and detailed documentation through completion. Collaborate with Service Operations Manager to establish processes for improving recovery revenue (e.g., measuring wear items, assessing stick bends/bows). Communicate and schedule damage repairs with Shop Supervisors; assist with accurate quotes, manage back-order parts, and follow up on OWMs. Negotiate damage disputes with customers; escalate discounts exceeding 10% of initial damage total. Manage service calls and maintain records for damaged assets, including last labor to invoice. Provide customers with timely updates on repair costs with detailed information. Process damage invoices on rental contracts to the customer. Participate in quarterly meetings to review invoice vs. recovery percentage.

RECOMMENDED QUALIFICATIONS: High School Diploma or equivalent required. Minimum 3 years experience in the heavy equipment industry with progressive maintenance/repair experience and/or equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Excellent communication and interpersonal skills; both verbal and written. Strong project management, time management, ability to work independently and multi-task effectively in a fast-paced environment. Experience with Microsoft Outlook, Excel, Word, SIS, and other position related software.

Equal Opportunity Employer. Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status. This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

Similar Jobs

AV Systems Engineer

Latitude Inc • Havertown, PA • 34min ago

IT & Engineering

Job Summary: We are seeking a skilled and detail-oriented AV Systems Engineer with experience in AV system commissioning to join our team. The ideal candidate will be responsible for overseeing the design, commissioning,...

34min ago

Go to Apply

Food & Beverage Operations Manager

Marriott • Philadelphia, PA • 2h ago

Retail & Hospitality

Additional Information Job Number 25184040 Job Category Food and Beverage & Culinary Location Philadelphia Airport Marriott, 1 Arrivals Road Terminal B, Philadelphia, Pennsylvania, United States, 19153VIEW ON MAP ( h...

2h ago

Go to Apply

Creative Operations Manager, Assistant Director

EY • Philadelphia, PA • 2h ago

Retail & Hospitality

Location: Chicago, Dallas, Denver, Houston, Miami, Philadelphia, Charlotte, Atlanta, Cleveland, Nashville, Cincinnati, New Orleans, Orlando, Pittsburgh At EY, we're all in to shape your future with confidence. We'll help...

2h ago

Go to Apply

Operations Manager

CVS Health • New Hope, PA • 2h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

2h ago

Go to Apply

Senior Director Marketing Operations and Supply Management

GlaxoSmithKline LLC • Philadelphia, PA • 2h ago

Management & Administrative

Reference #: 430601 Site Name: USA - Pennsylvania - Philadelphia, USA - North Carolina - Durham Posted Date: Nov 14 2025 Senior Director Marketing Operations and Supply Management Location: Philadelphia, PA (preferred) o...

2h ago

Go to Apply

Technical Director

The Children's Hospital of Philadelphia • Philadelphia, PA • 2h ago

IT & Engineering

Reference #: 1020510 SHIFT:Day (United States of America) Seeking Breakthrough Makers Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrou...

2h ago

Go to Apply

Manager, Operations Supply Planning

Bristol Myers Squibb • Princeton, NJ • 3h ago

Management & Administrative

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every...

3h ago

Go to Apply

Specialist 4 - Medical Manager

Ampcus, Inc. • Titusville, NJ • 3h ago

Hospital & Medical

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Medical Manager Location:...

3h ago

Go to Apply

Sr Technical Program Manager - Operations

Oracle • Trenton, NJ • 3h ago

Management & Administrative

Job Description Our Oracle Health & Analytics Operations Engineering team focuses on product strategy for Oracle Health, while monitoring & maintaining the infrastructure & platform supporting modernized, aut...

3h ago

Go to Apply

Senior ServiceNow ITSM Developer

Bank of America • Pennington, NJ • 5h ago

Management & Administrative

Senior ServiceNow ITSM Developer Plano, Texas;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia; Pennington, New Jersey To proceed with your application, you must be at least 18 years of...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.