Working Title: Product Management Coach
Job Class: Information Technology Specialist 5
Agency: Minnesota IT Services
Job ID : 89776
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 11/05/2025
Closing Date : 11/18/2025
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Department of Human Services
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $39.73 - $67.92 / hourly; $82,956 - $141,816 / annually
Job Class Option : IS Planning
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Exempt - Professional
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota's largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.
The Product Management Coach serves as a trusted advisor and strategic leader with MNIT partnering with the Department of Human Services (DHS), guiding teams in advancing product management and Agile practices that improve how technology solutions are planned and delivered across the enterprise. In this role, you will mentor teams and leaders at all levels to strengthen product strategy, collaboration, and customer-focused delivery. You'll foster a culture of continuous improvement and innovation by helping teams align their work with organizational goals, measure success through meaningful outcomes, and adopt data-driven decision-making. Operating with broad influence and visibility, this position plays a key role in shaping how MNIT and DHS deliver value through modern, efficient, and user-centered technology services.
This position requires an employee to be onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) .:
Position requires a minimum of five (5) years of experience in information technology, including experience leading or supporting the adoption of Agile, product management, or digital transformation practices to enhance product delivery and business outcomes.
Experience must include:
Providing guidance, mentoring, and consultation tailored to technical, business, and cross-functional audiences to improve delivery effectiveness and product outcomes.
Demonstrated ability to facilitate organizational change, process improvement, or leadership development.
Strong communication, facilitation, and stakeholder engagement skills, with the ability to collaborate effectively across technical and business areas.
Experience driving alignment between IT strategy, business goals, and customer outcomes.
Strong customer service skills, including active listening, empathy, and effective problem-solving.
A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.
Preferred Qualifications
Experience coaching or leading enterprise Agile, product management, or digital transformation initiatives.
Demonstrated knowledge of Agile frameworks (e.g., Scrum, Kanban, SAFe, or LeSS) and product management methodologies.
Experience developing or implementing strategic frameworks, product roadmaps, or outcome-based metrics to guide organizational priorities.
Certifications such as Certified Scrum Master (CSM), SAFe Program Consultant (SPC), ICAgile Certified Professional in Agile Coaching (ICP-ACC), or Certified Product Manager (CPM).
Experience influencing executive and senior leadership on technology or product strategy decisions.
Strong analytical and problem-solving skills with the ability to identify and implement process improvements across teams or programs.
Proven ability to communicate complex concepts and build consensus among diverse stakeholders and leadership groups.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
