Working Title: Residential Program Manager
Job Class: Direct Care and Treatment Manager 2
Agency: Direct Care and Treatment
Job ID : 89955
Location : Brainerd
Telework Eligible : No - This position is Mobile. see 1422-telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf)
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 10/30/2025
Closing Date : 11/06/2025
Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT Manager
Division/Unit : MSOCS Admin / MSOCS Long Term Residential Sv
Work Shift/Work Hours : Day Shift (Generally 8 am - 4:30 pm)
Days of Work : Monday - Friday
Travel Required : Yes - 50% for in-person meetings and on-site as needed.
Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually
Classified Status : Classified
Bargaining Unit/Union : 220 - Manager/Unrep
FLSA Status : Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.
This position requires traveling to multiple sites in the Brainerd area.
The Residential Program Manager oversees 245D-licensed Community Residential Services (CRS) within an assigned region of Community-Based Services (CBS), ensuring high-quality, person-centered care for individuals receiving 24-hour supervision and support in licensed group home settings. This role leads program operations, supervises assigned staff, and ensures compliance with service standards, licensing, and fiscal expectations.
The manager plans, implements, and evaluates the use of human, fiscal, and technical resources to meet both current and future program needs. With authority over supervisors and direct care staff, the manager is accountable for program outcomes, staffing, budgeting, and service delivery across assigned sites.
This position reports to the MSOCS Residential Program Director (Manager 4) and is responsible for recommending or determining policy, priorities, and resource allocation to support service excellence across the assigned region.
Primary responsibilities include, but are not limited to:
Lead and oversee service delivery and workforce operations across assigned Community Based Services (CBS) residential programs by directing the implementation and evaluation of supports to ensure responsiveness to the needs of individuals served under 245D licensure, as well as aligning service delivery with clinical, operational, and person-centered best practices.
Facilitate the implementation of CBS values, vision, and mission to the persons served by CBS by proposing, implementing, and monitoring the delivery of person-centered services.
Lead and manage budgeting, fiscal planning, procurement, and facilities-related functions across assigned CBS residential programs.
Lead and participate in special projects and strategic initiatives that enhance CBS services and align with evolving system needs.
Minimum Qualifications
Demonstrated leadership experience. Leadership experience can include (this is not an all-inclusive list):
Experience as a supervisor, lead worker, team lead, project lead;
Completion of a State of Minnesota leadership program (e.g. Emerging Leaders Institute, L4, also known as Leadership Development Program or Aspiring Leaders Program);
A paid/unpaid position leading a program or chairing a committee (e.g. Employee Resource Group) - experience must include one (1) or more years of experience identifying issues, goals, strategic actions and 100+ hours per year time commitment.
AND
Three (3) years of administrative work experience in a residential and/or vocational setting supporting clients with mental illness, developmental disabilities, and/or related conditions. Applicants must demonstrate experience in:
Planning, implementing, and evaluating fiscal, personnel, and technical resources needed to operate a program
Working knowledge of federal, state and county programs, providers and service needs
Providing training and education to employees and stakeholders on community development and integration for clients with mental illnesses or disabilities
Establishing and executing work plans, goals and performance objectives
Identifying, developing, and implementing plans/budgets to meet client needs.
Preferred Qualifications
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Working knowledge of Minnesota 245D licensing requirements, including compliance with person-centered planning, documentation standards, staff training requirements, and positive support strategies.
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
