Business Systems Analyst II (BSA 2)

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Business Systems Analyst II (BSA 2)

Salary

$80,142.40 - $130,062.40 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

2025-00473

Division

Metro Transit

Department

System Support

Opening Date

01/30/2026

Closing Date

2/16/2026 11:59 PM Central

Description

Benefits

Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (http://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employing more than 3,200 people and provides millions of rides a year through an integrated network of buses, light rail, and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

TheBusiness Systems Analyst II (BSA 2)in Service Development's System Support unit supports the technologies used by department staff to plan, analyze, schedule, and communicate fixed-route bus and rail service.

This position works as a member of a team of BSAs, each of whom specializes in areas such as application development and support; database development and management; data flow (ETL); data analysis and reporting; hardware management; project management; and general technology administration. This position may be assigned primary or backup responsibility over specific applications, databases, projects, or other functions. Assignments may be fluid and can change rapidly depending on staff availability, individual skills, and the evolving needs of the department.

NOTE: This position is eligible for a hybrid (both remote and onsite) telework arrangement, requiring a minimum 3 days in-office and as needed per week. The candidate's permanent residence must be in Minnesota or Wisconsin. This posting will create a six-month eligible list for current and future openings.

What you would do in this job

Serves as product administrator of Service Development scheduling software (HASTUS), in both technical and administrative capacities.

Oversees and carries out tasks for the team including vendor management, installation, configuration, testing, troubleshooting, upgrading, maintaining, and exporting data into Council databases using HASTUS' scripting language (OIG).

Plans and prioritizes work, coordinates with internal stakeholders and vendors, manages timelines and dependencies, and communicates progress and risks.

Works with databases and other technical systems or software.

Performs other technical and analytical work as needed in response to changing priorities, emerging technologies, or organizational needs.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of transit experience or related work experience with data systems management, programming, IT project management, and/or data and systems analysis, and completed education in Management Information Systems, Business Administration, or closely related field.

High school diploma or GED and seven (7) years of relevant work experience.

Associate degree and five (5) years of relevant work experience.

Bachelor's degree or higher and three (3) years of relevant work experience.

What additional skills and experience would be helpful in this job (desired qualifications):

Experience working with HASTUS and/or other transit-related planning, scheduling, or operational software.

Experience with transit data (e.g., APC, AVL, AFC, GTFS).

Knowledge of relational databases, ETL or data analysis languages (e.g., SQL, HASTUS OIG, R, Python, etc. ).

Ability to read and write basic computer code and work with complex software with many modules and facets.

Knowledge of Microsoft suite (Word, Excel, SharePoint, Teams)

Knowledge of Power BI.

Experience with project management.

Experience working with a diverse workforce and communities.

Demonstrates humility, ambition, emotional intelligence, and a clear commitment to public service and public transportation.

Recognizes and praises the contributions of others, shares credit freely, and acknowledges mistakes or limitations without defensiveness.

Seeks opportunities to grow, improve systems, and increase impact while willingly taking on unglamorous or challenging work for the good of the team and riders.

Supports a positive, respectful workplace by listening attentively, showing empathy, and adapting their communication style to different situations.

Values employees, supports a safe and welcoming experience, and contributes to service that is reliable, convenient, and environmentally sustainable.

What knowledge, skills and abilities you should have within the first six months on the job:

Knowledge of the public transit industry.

Knowledge of workflow analysis and simplification techniques.

Advanced skills in Microsoft Windows and Office (Word, Excel, and PowerPoint).

Experience with the application development process and use of programming and scripting languages, including basic SQL.

Skills in content management and collaborative software such as Teams and SharePoint.

Ability to plan and lead projects, including definition of goals, objectives, and implementation steps; project timeline and dependencies; communication with participants; and monitoring and evaluation.

Ability to effectively present information and respond to questions from groups of customers or clients.

Ability to instruct users of all skill levels in the use of computer applications, including verbal and written instruction.

Ability to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others.

Ability to read, analyze and interpret professional journals, technical procedures, government regulations, and legal contract language.

Ability to write reports, business correspondence and procedure manuals, both to lay and technical audiences.

Promote an equitable, positive, and respectful work environment that values cultural diversity among all employees.

What you can expect from us:

We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

We encourage our employees to develop their skills through on-site training and tuition reimbursement.

We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (https://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union/Grade: Non Represented / Grade G

FLSA Status: Exempt

Safety Sensitive: No

What your work environment would be:

Work is performed in a standard office setting. You may travel between primary worksite and other sites.

What steps the recruitment process involves:

You must qualify at each of the numbered steps below to be considered a final candidate for the job.

We review your minimum qualifications.

We rate your education and experience.

We conduct a structured panel interview.

We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

Well@Work clinic

bus/rail pass valued at over $1200 per year

parking at many job locations

fitness centers at many job locations

Employee Assistance Program

extensive health and wellness programs and resources

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not @type "see resume." Otherwise, your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

Yes

The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify to the following:

I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI.

I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.

How did youfirsthear about this job opening?

CareerForce Center

Community Event/Organization

Employee Referral

Facebook

Glassdoor

Indeed

Job Fair

Metro Transit Bus Advertisement

Twitter

Website: governmentjobs.com

Website: metrocouncil.org

Website: metrotransit.org

Website: minnesotajobnetwork.com

Other

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

Please select the option below that reflects your education and experience level.

High school diploma or GED and seven (7) years of relevant work experience with data systems management, programming, IT project management, and/or data and systems analysis, including experience in business product ownership.

Associate degree in Management Information Systems, Business Administration, or closely related field and five (5) years of relevant work experience with data systems management, programming, IT project management, and/or data and systems analysis, including experience in business product ownership.

Bachelor's degree or higher in Management Information Systems, Business Administration, or closely related field and three (3) years of relevant work experience with data systems management, programming, IT project management, and/or data and systems analysis, including experience in business product ownership.

None of the Above

Please describe your work experience with HASTUS or other transit-related planning, scheduling, or operational software. If you do not have this experience, please @type "N/A."

Please describe your experience with large-scale or complex software systems. This may include utilization, installation, configuration, testing, troubleshooting, upgrading, maintenance, training, and working with cross-functional teams and vendors to resolve issues. If you do not have this experience, please @type "N/A."

Please describe your experience with project management. This may include planning and prioritizing work, coordinating with internal stakeholders and vendors, managing timelines and dependencies, and communicating progress and risks. Please use examples from past work and describe why you took the approach you did. If you do not have this experience, please @type "N/A."

Please describe your experience analyzing data, reading and writing computer code (e.g., R, Python, JavaScript, VB, HASTUS OIG), and converting data into insights that meet business needs. Please use examples from past work and describe why you took the approach you did. If you do not have this experience, please @type "N/A."

This role supports a widely used software system and may require occasional troubleshooting and maintenance outside of standard business hours. Are you willing to work on-call a few times per month by flexing your work hours as needed?

Yes

Please describe your experience working and collaborating in diverse, multicultural, and inclusive environments. If you do not have this experience, please @type "N/A."

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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Business Systems Analyst II (BSA 2)