Administrative Assistant (Program Technical Specialist)

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Administrative Assistant (Program Technical Specialist)

Salary

See Position Description

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2026-00156

Division

Regional Administration

Department

IS-Admin

Opening Date

05/20/2026

Closing Date

6/3/2026 11:59 PM Central

Description

Benefits

Questions

WHO WE ARE

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Information Servicesis the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices and innovative solutions that enable the core services of the Council.

How your work would contribute to our organization and the Twin Cities region:

This position provides the highest level of administrative support by independently completing complex administrative and technical tasks or actions associated with supporting the division, department, and C- Level Executives. The person in this position must have a high level of attention to detail, use sound judgment to interpret guidelines, maintain confidentiality and sensitivity, create and edit high-level meeting minutes, adapt procedures, and decide approaches to resolve specific problems. The ability to be flexible, ability to multi-task, and to be professional in stressful or deadline-oriented situations is important.

What you would do in this job

Manage multiple Outlook calendars.

Create procedures for complex or specialized functions.

Answer non-routine and/or sensitive inquiries.

Coordinate large meetings, town halls, and conferences, including room and equipment needs, under minimal supervision.

Make travel arrangements.

Create meeting agendas and take minutes at meetings, tracking action items and responsibilities, and identifying what information should be disseminated and to whom.

Interact with internal employees, council members, and other public officials, exercising appropriate levels of discretion with each according to Council policies and professionalism standards.

Maintain oversight of department staffing in partnership with IS leaders, monitoring vacancies and budgeted headcount, facilitating staffing changes and requests, and coordinating with the staff acquisition team to track recruitments.

Use Visio to maintain org charts, and Microsoft products for office work (Teams, Outlook, Word, PowerPoint, etc.). Additional tools, including Adobe Publisher and Mural, to support reports and presentations.

Field queries from IS department members and route for resolution.

Event Planning: Coordinate and manage logistics for IS-related events, workshops, and training sessions, including booking venues, arranging catering, and preparing materials.

Office Management: Maintain office supplies inventory, order necessary supplies using a P-card, and ensure the IS department is well-organized and efficient. Assist with new employees' onboarding by submitting requests for laptops or other needs for new hires. Distribute department mail and field inbound balls for IS Leaders.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education (degree field of study in Business Administration/Management, Public Administration, Communications/Writing, or closely related field) and experience (providing complex administrative support in a medium to large organization):

High school diploma/GED and five (5) years of experience.

Associate degree and three (3) years of experience.

Bachelor's degree and one (1) year of experience.

What additional skills and experience would be helpful (desired qualifications):

Proven experience in administrative support and information organization, with strong problem-solving skills and a high level of accuracy.

Experience performing under limited supervision.

Demonstrated experience in roles requiring the regular exercise of confidentiality, discretion, and sensitivity.

Experience in accommodating ad-hoc tasks and extending flexibility and professionalism in an environment characterized by peak workloads and demanding circumstances.

Experience using common administrative tools, including Microsoft 365 programs, Adobe Publisher, Mural, and Visio.

Experience proactively executing tasks in uncertain or evolving environments, rapidly learning new skills, and delivering high-quality outcomes for unique, non-recurring tasks.

Strong communication skills (oral, written, verbal).

Experience interacting and working with people, including all levels of internal and external customers and those with diverse backgrounds.

What knowledge, skills, and abilities you should have within the first six months on the job:

Knowledge of department programs and operations.

Knowledge of Metropolitan Council meeting and event standards.

Ability to solve diverse problems using specialized standards or precedents.

Ability to effectively utilize MS Tools (Outlook, Word, Excel, OneDrive, SharePoint, and Teams) to manage daily tasks and communication.

Maintains a reliable approach to daily responsibilities, ensuring tasks are completed.

Ability to demonstrate accountability by taking ownership of tasks, decisions, and outcomes.

Ability to multitask /prioritize/manage competing priorities.

Strong communication skills (oral, written, verbal).

Comfortable working with all levels within the organization.

What you can expect from us:

We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

We encourage our employees to develop their skills through on-site training and tuition reimbursement.

We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union/Grade:AFSCME/Grade E

FLSA Status: Non-Exempt

Safety Sensitive: No

Full Salary Range: $33.71- $54.71 Hourly/ $70,117 -$113,797 Annually

Anticipated Hiring Range: $36.37 -$44.99 Hourly/ $75,650 - $93,579.20 Annually

Work Environment:

Work is performed in a standard office setting. Some positions may require travel between primary work site and other sites.

What steps the recruitment process involves:

We review your minimum qualifications.

We rate your education and experience.

We conduct a structured panel interview.

We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

Well@Work clinic

bus/rail pass valued at over $1200 per year

parking at many job locations

fitness centers at many job locations

Employee Assistance Program

extensive health and wellness programs and resources

Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not @type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.

Yes

How did youfirsthear about this job opening?

CareerForce Center

Community Event/Organization

Employee Referral

Facebook

Glassdoor

Indeed

Job Fair

Metro Transit Bus Advertisement

Twitter

Website: governmentjobs.com

Website: metrocouncil.org

Website: metrotransit.org

Website: minnesotajobnetwork.com

Other

If you selected 'Other', please describe where you first heard about this job. If you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

Please select the option below that matches your level of related education and experience.

High school/GED and 5 or more years of experience

Associate's degree and 3 or more years of experience

Bachelor's degree and 1 or more years of experience

Other

If you indicated in the previous question that you have a degree, please indicate the area of study. If this does not apply, indicate "N/A."

Please describe your experience in administrative role(s), including the @type of support provided and the @type of business department. Give examples of projects and higher-level responsibilities. If this does not apply, indicate "N/A."

Please select all areas you have experience in.

Managing multiple electronic calendars

Writing and drafting reports and preparing presentations for meetings

Making and managing travel arrangements and itineraries

Composing correspondence not requiring the supervisor's personal attention

Coordinating large and complex meetings and programs, making complex scheduling arrangements under minimal direction

Taking meeting minutes and determining how and when information should be disseminated and to whom

Please indicate which programs you have experience with (select all that apply).

Word

Excel

PowerPoint

SharePoint

Teams

Visio

Mural

Adobe Publisher

None of the above

Please explain your experience working and communicating with individuals at different levels of an organization, and those from backgrounds different than your own.

The Metropolitan Council values a workplace that is as diverse as the people we serve. Please describe your experience working and collaborating in a diverse, multicultural, and inclusive environment. If you do not have this experience, indicate "N/A."

The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify the following statement:

I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI. I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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Administrative Assistant (Program Technical Specialist)