Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Opportunity
As the Pentagon Partnership & Policy Director, you will be a key leader within USAA's Policy and Alliances team, responsible for developing and implementing strategies to build and maintain strong relationships with Department of Defense (DoD) leadership. This role will be instrumental in identifying opportunities to influence defense-related policy and provide access to senior leaders. The Pentagon Partnership & Policy Director will also be responsible for providing insights and understanding of the challenges facing military families to those same leaders and help drive advocacy efforts, and lead initiatives that support active-duty military personnel and their families, and their transition to veteran status. This role will strengthen relationships with key stakeholders, increase influence in policy debates, and improve outcomes for USAA members and the military community, in alignment with USAA's advocacy efforts.
What you'll do:
Develop and execute a comprehensive engagement strategy for the DoD, aligned with USAA's overall advocacy goals.
Build and maintain strong relationships with key leaders and staff within the DoD.
Identify and analyze policy issues affecting active-duty military personnel and their families and develop policy recommendations to address these issues.
Coordinate USAA's participation in joint advocacy initiatives with key stakeholders to influence defense-related legislation and policy.
Represent USAA in policy discussions with external stakeholders, including government officials, industry leaders, and community organizations.
Identify areas where there is alignment between USAA's advocacy efforts and the pain points of currently serving military personnel and their families.
Develop joint initiatives and look to drive policy or legislative change related to the currently serving and their families.
Serve as a subject matter expert on issues related to active-duty military personnel and their families, providing guidance and support to internal stakeholders.
Represent USAA at DoD-related conferences, events, and meetings.
Collaborate extensively with internal teams (Government Relations, Corporate Impact, Military Affairs, Public Affairs, Product Development, and the Chief Legal Office (CLO) to advance USAA's advocacy agenda and strategic goals.
Prepare briefings, reports, and presentations for senior management on DoD activities, partnerships, and policy initiatives.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of a degree.
Minimum of 6 years of experience in government relations, policy analysis, military affairs, or a related field, with a focus on issues affecting active-duty military personnel and their families.
Strong knowledge of the DoD/DOW, its structure, and its key policy priorities.
Excellent communication, interpersonal, and presentation skills.
Ability to work independently and as part of a team.
Strong analytical and problem-solving skills.
Understanding of USAA's mission, values, and products.
Strong business acumen and strategic thinking skills.
Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps
Extensive experience in Project Management.
What sets you apart:
Master's degree in public policy (MPP), Business Administration (MBA), Strategic Studies, or related field required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Service on the Joint Staff, OSD/OSW, and/or Service Secretariat resulting in deep military community connections to develop and maintain senior level relationships with key military and veteran influencers and leaders.
A Secret or Top-Secret security clearance is not required but preferred.
Experience developing personnel policy for the military community
Experience developing and implementing successful advocacy strategies.
Previous experience positioning organizations as a military advocate supporting the military community driving business value & outcomes through affinity-based and mission-driven engagements and initiatives.
Experience providing military community subject matter expertise to support business plans.
Compensation range: The salary range for this position is: $143,320.00 - $273,930.00 **.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Washington, DC location.
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Relocation assistance is *NOT available for this position
Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not @type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\assets/Media/enterprise\hr\cpra\notice\at\collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
