Site Operations Manager

Insight Global • Northampton, MA • 5h ago

Job Description

The Manager of Operations is responsible for leading all strategic and daily activities of the operations team, overseeing approximately 50 personnel including shop floor supervisors. This role ensures timely and cost-effective execution of manufacturing processes with support from cross-functional teams such as engineering, planning, quality, safety, and facilities. The core products include fiber terminations, precision mechanical and acoustic assemblies, and electronic assembly and testing. Reporting directly to the operations division leader and indirectly to the site general manager, the manager drives performance through lean practices, safety initiatives, quality improvements, and employee engagement. Key responsibilities include developing operational strategies, managing talent and succession planning, collaborating across functions, and ensuring alignment with strategic goals and metrics.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelor's Degree and minimum 9 years of experience

Extensive experience in Shop Floor Management of electronics, acoustic, or related commodities/processes Experience in the following fields of Operational Excellence:

Understanding of lean principles around pull systems, mix/max controls, etc.

One Piece Flow or Pull System manufacturing flow

Root Cause Analysis (RCA)

5S+1 Visual Factory

Sales Inventory and Operations Planning (SIOP)

Gemba implementation

Demonstrated MRP/MES System adherence

Knowledge of ISO9001:2015; AS9100D and QMS adherence

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