Coordinator, Provider Recruitment

St. Luke's University Health Network • Allentown, PA • 1d ago

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Provider Talent Acquisition Coordinator is responsible for supporting all aspects of Provider Talent to ensure achievement of overall network Provider Recruitment goals. In this role, he/she interacts and works in cooperation with personnel of all levels in the organization, network, and community.

JOB DUTIES AND RESPONSIBILITIES:

Schedules onsite interviews for Physician and Advanced Practitioner candidates by working with administrative assistants and/or other appropriate staff for scheduling and availability. Arranges and sets up video calls or conference calls for candidates when needed

Creates a detailed interview itinerary, including the flow of the day, times, locations, and attendees. If needed, also schedules candidate spouses/family for appropriate interviews/meetings. Distributes itineraries to all individuals involved and sends out appropriate calendar/ meeting invites on Outlook

Setup and send out Survey Monkey questionnaires to the service line team members who interviewed candidate. Monitor for completion & follow up as needed.

Arrange hotel accommodations and travel arrangements including flights, car rentals, or car service pickups. Monitor for any unexpected changes, interruptions, and/or weather related changes. Uses discretion to make changes as needed and ensures cost effective measures are taken

Arrange community tours, specialized tours (school visits, churches, etc.), and/or any custom requests (Crayola tickets, Family activities, Pet needs, etc.) for candidate as needed. Provide any background/family information on candidates to customize/personalize the tours

Make breakfast, lunch, and/or dinner restaurant reservations, if needed. Order and arrange food deliveries, and/or help setup catered meals for department interviews and follow up with any dietary restrictions. Arrange payments, if needed. Ensure cost measures are taken

Tracks interview recruitment expenses by placing all costs in tracking database. Decides which costs are necessary and which can be adjusted when setting up interviews, to ensure costs are maintained and aligned with recruitment budgets. Follows up on all discrepancies as needed

Responds to miscellaneous incoming calls (internal and external) including ones regarding interview changes (physician getting called into surgery, cancellations, etc.) and making last minute changes or updates without the interview flow being interrupted

Acts as candidate's main point of contact and resource before, during, and after interview visit, including providing personal contact information that allows the candidate to contact coordinator at any time with questions/issues/concerns

Facilitate reimbursements for interview related expenses (tolls, parking, etc.) by processing receipts and completing check requisitions when needed and sending to the A/P department

Serve as backup to recruiters and other service line members by escorting or driving candidates to various interview locations, including all hospital campuses and outpatient sites, as needed. Travels to other sites as needed for business related meetings, support, or backup to team members

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to six hours per day. Standing and walking as necessary. Fingering and handling frequently, twisting and turning of hands occasionally. Pushing and pulling. Occasionally stoops, bends, squats, kneels, and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general and near vision.

EDUCATION:

College Graduate preferred with major in Business, Human Resources, or related field. Excellent oral and written skills required to relate effectively with managers and other staff at various levels.

TRAINING AND EXPERIENCE:

A minimum of two years of working in a Provider recruitment or HR environment preferred. Word processing experience required including mastery of MS Office (Word, Excel, Access). Experience with other PC software helpful.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

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