JOB SUMMARY
The UConn Stamford Campus seeks candidates for the position of Program Coordinator of Academic Support. Under the direction of the Director of Academic Affairs at the Stamford Campus, the Program Coordinator of Academic Support will work collaboratively with faculty, staff, and students from across the university to support and sustain the Center for Academic Success and Engagement. This position includes coordinating services for undergraduate students seeking to improve their academic performance, providing direct and group services to students regarding academic improvement, coordinating and implementing programs to promote retention, overseeing the tutoring center on the Stamford campus, supervising undergraduate staff and student facilitators, and overseeing other various program components.
DUTIES AND RESPONSIBILITIES
Develops and executes day-to-day programmatic responsibility for The Center for Student Success and Engagement (CASE).
Develops new programs for the Stamford campus, including UConn Connects - an academic intervention program for first- and second-year students on academic probation.
Supervises student staff at the CASE center.
Helps students design process systems, i.e., specific strategies, techniques, self-regulation, and metacognitions that will allow them to achieve consistent, excellent academic performance.
Coordinates the Tutoring Center.
Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records.
Develops specialized programs such as Learning Assistants for gateway courses through the Center for Academic Success and Engagement. Integrates with other academic support programs on campus.
Monitors student progress and works closely with faculty and other University offices to identify and resolve problems.
Provides advice on issues negatively impacting academic performance or refers as appropriate and necessary.
Teaches First Year Experience (FYE) course(s) and supports other FYE instructors by providing class presentations on success strategies.
Responsible for developing and maintaining constructive, professional working relationships with faculty, staff, students, and all levels of university administrators. Serves as a liaison between the program and other University offices, external organizations, and the public.
Works closely with other offices and programs to foster academic success and retention.
Writes and/or edits informational and publicity materials.
Performs other duties, as assigned.
MINIMUM QUALIFICATIONS
Bachelor's degree in a related field.
Three to four years of related professional experience.
Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation.
Experience working with diverse constituencies.
Demonstrated communication skills, interpersonal skills, counseling skills, and ability to work effectively with administrators, faculty, staff, and students.
Proven knowledge of college student populations.
Experience utilizing databases and Microsoft products, including Excel.
PREFERRED QUALIFICATIONS
Master's degree in education or a related field and one to two years of relevant experience.
Demonstrated commitment to furthering inclusive best practices through previous work or volunteer experiences.
Demonstrated ability to troubleshoot problems that interfere with students' academic progress and work effectively to resolve them.
Demonstrated data analysis skills.
Experience with website and social media promotion activities.
Experience with proven academic intervention methodologies (i.e., Supplemental Instruction or peer tutoring).
Supervisory experience.
APPOINTMENT TERMS
This is a full-time, end-date position beginning in January 2026 and continuing through June 2027, with the possibility of renewal depending on program needs and available funding. The University offers a competitive salary and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Salary will be commensurate with education and experience, within the range of $57,505 to $65,000. For additional information regarding benefits, visit: https://hr.uconn.edu/ and then review Benefits & Leaves. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).
TERMS AND CONDITIONS OF EMPLOYMENT
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.
TO APPLY
Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #499236 to upload a resume, cover letter, and contact information for three (3) professional references.
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on October 9, 2025.
All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The University of Connecticut is an AA/EEO Employer.
