Account Coordinator - Part Time

ZOLL Services LLC (on SAM site) • Pittsburgh, PA • 1d ago

Reference #: R16771 CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

AVAILABLE SHIFTS: Monday - Friday 5 PM to 9 PM and Monday - Friday 5PM - 10:30 PM. Will consider remote.

Job Summary

Works within the customer support team. This position supports the sales force and coordinated fittings of the LifeVest product throughout the country.

Essential Functions

Provide internal support for Field Sales with delivery of the LifeVest Responsible for meeting all agreed upon service metrics (i.e. productivity, exceptions, timelines, quality, and field inventory levels, call quality, phone availability etc.) Coordinate patient appointments with PSR contractors including fittings, follow-up visits and in-services. Responsible for ensuring time to fit metric is met Manage the selection of PSR contractors based on availability, activity levels, etc. Manage field inventory levels. Disperses equipment as needed, determining shipping methods based on cost versus need Acts as the single point of coordination for inventory and PSR management. Negotiates with PSR contractors regarding fees for services Act as a liaison between internal and external customers Provide quality and timely customer support for product installations and post installation inquiries. Assist in obtaining appropriate documentation and patient records pertaining to prescription of and installation of LifeVest Assist Reimbursement/Intake in obtaining necessary insurance information May assist and participate in the development and implementation of policies and procedures Solicits and acts on Field Sales feedback Support company and department change initiatives Manage customer (internal/external) relationships effectively Demonstrate ability to multi-task in a fast-paced work environment Support on-boarding effort for new hires

Required/Preferred Education and Experience Associate's Degree required 2+ years customer service experience preferred

Knowledge, Skills and Abilities Knowledge of Microsoft Office Suite

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently

Compensation: The hourly pay rate for this position is $22.00 to $26.00. Factors which may affect this rate include shift, geography, skills, education, experience and other qualifications of the successful candidate. Details on ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

LI-KH1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

ZOLL LifeVest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

Similar Jobs

Sales & Marketing Assistant

D.R. Horton, Inc. • Pittsburgh, PA • 1h ago

Sales & Marketing

D.R. Horton, Inc., the largest homebuilder in the U.S.,was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed princi...

1h ago

Go to Apply

Sr. Product Marketing Manager

Proofpoint • Pittsburgh, PA • 1h ago

Management & Administrative

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad act...

1h ago

Go to Apply

Experienced Electrical Engineer

Bechtel Plant Machinery, Inc. • Monroeville, PA • 2h ago

IT & Engineering

Location: Monroeville, Pennsylvania Job Title: Experienced Electrical / Computer Engineer Status: Full-time Professional Annual Salary Range: $97,700 - $170,720 *Salary commensurate with education and experience. Job Sum...

2h ago

Go to Apply

Electrical Project Engineer - Data Centers Job Details | Black & Veatch Family of Companies

Black & Veatch • Canonsburg, PA • 2h ago

IT & Engineering

Electrical Project Engineer - Data Centers Date: Sep 24, 2025 Location: Overland Park, KS, US Canonsburg, PA, US Atlanta, GA, US Phoenix, AZ, US Charlotte, NC, US Dallas, TX, US Cary, NC, US Company: Black & Veatch F...

2h ago

Go to Apply

Senior Electrical Engineer - Data Centers Job Details | Black & Veatch Family of Companies

Black & Veatch • Canonsburg, PA • 2h ago

IT & Engineering

Senior Electrical Engineer - Data Centers Date: Sep 24, 2025 Location: Overland Park, KS, US Canonsburg, PA, US Cary, NC, US Phoenix, AZ, US Atlanta, GA, US Dallas, TX, US Charlotte, NC, US Company: Black & Veatch Fa...

2h ago

Go to Apply

Relationship Administrator - Commercial Banking

Univest Corporation of PA • Pittsburgh, PA • 3h ago

Finance, Accounting & Banking

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, preg...

3h ago

Go to Apply

Software Engineering Director, Run the Bank - Retail

PNC • Pittsburgh, PA • 3h ago

Retail & Hospitality

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

3h ago

Go to Apply

Financial Solutions Specialist

First Commonwealth Bank • Pittsburgh, PA • 3h ago

Finance, Accounting & Banking

Description As a First Commonwealth Financial Solutions Specialist I you will live out our Mission to improve the financial lives of our neighbors and their businesses. You will understand the importance of the customer...

3h ago

Go to Apply

Financial Solutions Center Manager

First Commonwealth Bank • Pittsburgh, PA • 3h ago

Finance, Accounting & Banking

As a First Commonwealth Financial Solutions Center Manager, you will live out our Mission to improve the financial lives of our neighbors and their businesses. You understand the importance of the customer experience, an...

3h ago

Go to Apply

Physical Therapist School

Amergis • Pittsburgh, PA • 4h ago

Hospital & Medical

Salary: $1050 / Week The Physical Therapist is responsible for performing student evaluations, as well as providing and documenting therapy services in accordance with plan of care developed for each student and per phys...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.