Posting Detail Information
Working TitleAdministrative Assistant
Position LocationFort Collins, CO
Work LocationPosition is fully in-office/in-person
Research Professional PositionNo
Posting Number202501268AP
Position TypeAdmin Professional/ Research Professional
Classification TitleTechnical/Support II
Number of Vacancies2
Work Hours/Week40
Proposed Annual Salary Range$40,000 - $41,000 (salary is commensurate with experience and qualifications)
Employee Benefits
Colorado State University is not just a workplace; it's a thriving community that's transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)
Explore the additional perks of working at CSU here.
For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .
Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !
Desired Start Date10/06/2025
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on09/29/2025
Description of Work Unit
Veterinary Health System
The Veterinary Health System transforms our service units into a comprehensive veterinary medical center governed by responsible management that supports our units' individual missions. Capitalizing on Colorado State University's top ranking in veterinary medicine, and building on our tradition of providing high-quality compassionate care and achieving outstanding clinical outcomes, the Veterinary Health System broadens our expertise and skill to deliver the highest levels of customer service, employee satisfaction, and advancements in medicine through clinical service, diagnostics, research, and innovation.
Work Unit|Veterinary Diagnostic Laboratories
Faculty and staff at the CSU Veterinary Diagnostic Laboratories ( VDL ) are among the nation's finest in their fields of expertise and offer comprehensive diagnostic services. The mission of the Veterinary Diagnostic Laboratory ( VDL ) is to provide timely, accurate and pertinent animal disease diagnostic services and educational outreach to veterinarians, animal industries and animal interests. The Veterinary Diagnostic Laboratory will strive to meet the goals the College of Veterinary Medicine and Biomedical Sciences and the University through research to develop new approaches to disease identification, investigation, prevention and through education of professional veterinary medical, graduate, and post-doctoral students.
Why work at Colorado State University?
CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine's "America's Best Employers by State!"
We are looking to add individuals to our team who have the following characteristics:
Confidence - they expect success in what they do
Empowerment - they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others
Integrity - they are honest, and others trust them
Responsibility - they take ownership of decisions and actions
Our Investment in You
Colorado State University ( CSU ) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family.
These CSU resources help with many aspects of your life - financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you.
Employees are benefits eligible when working a minimum of 20 hours per week;benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status.
Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays annually
Comprehensive benefits programs and services including Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more
Robust Employee Assistance Program ( EAP ) for your overall well-being
FREE college credit courses (up to 9-semester credits per year) through the Employee Study Privilege program
Tuition Scholarships up to 50% for eligible family members
FREE employee growth opportunity through CSU training and development opportunities
After-school programs and summer camps for kids
Community Discounts
FREE MAX transit use with CSU identification
For more detail about these and other Health and Welfare benefits and Commitment to Campus programs, visit our CSU Well-Being Hub athttps://hr.colostate.edu/well-being-hub/and our Benefits programs for Administrative Professional employees:https://hr.colostate.edu/current-employees/benefits/afap/.
Retirement Programs
While employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University's Defined Contribution Plan ( DCP ) or the Public Employee's Retirement Plan ( PERA ) of Colorado. Each plan offers a generous employer match between 10% - 21%. For more information, visit:https://hr.colostate.edu/current-employees/benefits/afap/retirement/.
Tobacco and Smoke-Free
Colorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings.
Position Summary
Love helping people and being the first friendly voice they hear?
Join the Colorado State University Diagnostic Laboratories as the go-to guide for our clients! From greeting visitors and answering calls to connecting customers with the right lab services, you'll play a key role in supporting our mission of advancing animal and public health. If you enjoy variety in your day and being at the heart of a busy, impactful environment, this could be the perfect fit for you.
This position will greet the public on the phone and in person, for the diagnostic laboratory. The incumbent will answer questions about what specimens to submit, tests we perform, and read or fax/e-mail results to customer.
Incumbent must direct clients to appropriate area of the lab (on the phone and in person), perform data entry of submission information into the billing/records system, invoice customers for services provided, and perform various duties and tasks as assigned to support laboratory staff and faculty.
The successful candidate must be legally authorized to work in the U.S. by proposed start date; Colorado State University Diagnostic Laboratories will not provide visa sponsorship for this position.
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the department's commitment to supporting research, teaching, outreach, and professional activities of all clients, coworkers, and students.
Required Job Qualifications
High School Diploma (or GED )
Evidence of the following skills: high volume/speed keyboarding; comparing and copying/posting accurate data; analyzing/coordinating data
The successful candidate must be legally authorized to work in the U.S. by proposed start date; Colorado State University Diagnostic Laboratories will not provide visa sponsorship for this position.
Preferred Job Qualifications
Demonstrated clear and concise communication skills and attention to detail as evidenced from applicant's written materials.
Desire to work with the public.
Demonstrated use of medical terminology
Essential Duties
Job Duty CategoryOffice Reception
Duty/Responsibility
This position will assist with telephone reception (shared team duty).
Guidance is sought as necessary and available references are thoroughly understood to ensure questions are answered accurately.
Customers are directed to laboratory sections, staff, and/or faculty as necessary and transfers are successful.
Calls are recorded on the Contact Log.
In-person customers are greeted and assisted with their needs.
This position will process payments for customers providing credit card information via telephone call or in-person transaction.
PayConex application will be used to perform these transactions.
Questions regarding balance due, requests for statement/invoice copies, and/or contact information updates are managed appropriately.
Percentage Of Time20
Job Duty CategoryAccession Data Entry
Duty/Responsibility
Enter case information into the billing and records system verifying correct veterinarian/owner information and test chosen.
Knowledge of tests, times/dates performed, and pricing information is essential.
Percentage Of Time30
Job Duty CategoryInvoicing
Duty/Responsibility
Invoice cases in the Diagnostic Laboratory Information Management System.
After lab personnel complete testing on cases, verify correct billing information and invoice client.
Knowledge of tests, times/dates performed, and pricing information is essential.
Percentage Of Time30
Job Duty CategoryWorklist Management
Duty/Responsibility
Work with assigned laboratory section(s) to keep cases current.
Worklists are monitored weekly with delayed accessions investigated, invoiced, or pending portion documented.
Percentage Of Time10
Job Duty CategoryDuties & tasks as assigned
Duty/Responsibility
Attend and participate in regular section and staff meetings.
Attend training sessions as required.
Performance of other assigned tasks and duties in administrative, human resources, and/or accounting support.
Assist in building a culture that is aligned with the mission and values of CSU , CVMBS , and the Veterinary Health System.
Percentage Of Time10
Application Details
Special Instructions to Applicants
Interested applicants must submit a cover letter which addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume, and the names, e-mail addresses, and telephone numbers of three (3) professional references. References will not be contacted without prior notification of candidates.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety and welfare., Shift Work - CSU Veterinary Diagnostic Laboratory does not follow standard University Holiday Schedule due to the nature of the business. Monday through Friday is typical schedule but rotation of holidays is required and occasional Saturdays needed., On-call Status - In the event of an emergency is delcared by the Veterinary Diagnostic Lab Director, needed to meet NAHLN requirements, overtime wrok or work outside normal operating ours will be required., Special Requirements/Other - Medical terminology
Search ContactTina Kane, tina.sund@colostate.edu
EEO
Colorado State University ( CSU ) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The @type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
References Requested
References Requested
Minimum Requested3
Maximum Requested3
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Cover Letter
Resume
Optional Documents
