Working Title: Compliant Review Unit Assistant
Job Class: Office and Administrative Specialist, Intermediate
Agency: Medical Practice Board
Job ID : 88995
Location : St. Paul
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 09/22/2025
Closing Date : 09/29/2025
Hiring Agency/Seniority Unit : Medical Practice Board / Medical Practice Bd-AFSCME
Division/Unit : Medical Office Manager / Complaint Review
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : Board of Medical Practice
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Minnesota Board of Medical Practice (BMP) protects the public's health and safety by assuring that the people who practice medicine or as an allied health professional are competent, ethical practitioners with the necessary knowledge and skills appropriate to their title and roles.
The Board regulates over 40,000 health care providers and annually issues over 3,500 new credentials and investigates over 1,200 complaints. The BMP enforces statutes and rules for the regulation of people who practice medicine or as an allied health professional including acupuncturists, athletic trainers, genetic counselors, naturopathic doctors, physician assistants, respiratory therapists, and traditional midwives. The BMP has oversight and jurisdiction for licensed healthcare providers under Minnesota Statutes Chapters 13, 147, 147(A-F), 148.7801-7815, and 214.
This position offers an opportunity to use your expertise working with a team of professionals to further the work of the Minnesota Board of Medical Practice by assisting in the Complaint Review Unit. Specific responsibilities for this position include, but are not limited to:
Assure statutory compliance for receipt, set-up and distribution of compliant files.
Using specialized software, coordinate the preparation and distribution of Complaint Review Committee and Board agenda materials; and prepare conference room for scheduled meetings.
Maintain and update both paper and electronic filing system for open and closed complaints, information and hold files, as well as disciplinary and corrective actions. Reconcile caseload dockets for the Board and the Attorney General's office.
Manage all incoming and outgoing mail for the office.
Provide clerical and administrative back-up support for office's administrative staff.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Customer services skills sufficient to provide information to clients, including phone calls, emails, and walk-in contacts in a helpful and courteous manner.
Data entry skills sufficient to accurately create database records and update entries or create and apply the basics of spreadsheets and retrieve information in databases.
Communication skills in writing, speaking, and reading sufficient to compose correspondence with accurate spelling, grammar and punctuation; and to communicate effectively with co-workers, customers and the general public.
Spreadsheets skills sufficient to develop and modify complex spreadsheets, and sort and extract data.
Typing/keyboarding skills sufficient to complete a variety of reports, letters and data summaries.
Word processing skills sufficient to develop and modify a variety of correspondence, records and reports; develop forms and charts.
Preferred Qualifications
Experience with processing and maintaining licensing and complaint data as classified by state law.
Ability to work well in a high volume, deadline-driven environment.
Ability to adapt to a changing work environment, policies, and priorities.
Ability to function successfully as a team member and shift roles, as needed.
Ability to prioritize daily work priorities.
Research skills sufficient to search for information from different sources to make decisions.
Problem analysis skills with ability to understand and recommend possible solutions.
Additional Requirements
Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
