The Enterprise Architect for Document Shared Services (DSS) provides end-to-end architectural leadership across eight engineering teams delivering OMF's next-generation document platform. The portfolio spans Document Management (Box), Intelligent Document Processing (IDP), Closing Document Generation (PDF/Form), E-Signature, Imaging/Upload, External Sharing/Litigation, GraphQL Subgraph/API, and Observability/Security & Compliance. This senior individual contributor owns the target architecture, platform contracts, guardrails, and rollout patterns that enable low coupling / high cohesion, direct-to-Box ingestion, schema-first GraphQL, and event-driven integration-while meeting OMF's security, compliance, resilience, and cost objectives.
Key Responsibilities Set & Evolve Target Architecture for the DSS platform; maintain a living architecture roadmap and migration (strangler) paths from legacy (Mobius, ELF, WebSphere/OpenShift utilities) to cloud-first solutions. Steward Architectural Principles: Direct-to-Box ingestion (no "bucket brigade"): single system of record, immediate visibility, complete audit. Low coupling / high cohesion between pillars (exchange file references & events, not storage details). Contracts-first: Apollo GraphQL subgraph + Kafka/SQS events; additive/backwardcompatible evolution. Managed SaaS first (Box, DocuSign, etc.) to reduce Ops toil and increase reliability; build custom where OMF differentiates. Security by design: Okta RBAC, per-access attribution, watermarking, legal hold, retention, encryption, least privilege. Operability: OpenTelemetry, SLOs, runbooks, blue/green/canary, automated rollback, and cost visibility.
Own Platform Contracts: define and govern GraphQL schemas, event envelopes, error models, versioning strategy; chair contract/design reviews and enforce consumer-driven contracts. Guide Rollouts & Risk Controls: design and enforce Shadow Mode (Box+Mobius) for DMS and Parallel Mode with PDF diffs for DocGen; define readiness gates, rollback/playbooks. Security, Risk & Compliance: partner with Security/Legal/Risk on per-access audit, watermark policy, retention/legal hold, external-sharing governance (outside counsel, HR, vendors). Vendor Strategy & POCs: partner with Product to evaluate managed vendors (DMS, PDF/Form engines, IDP, e-sign); define POC success criteria; integrate winners via platform contracts. Orchestration Boundaries: define BPMN/Camunda seams (stateless services, compensations, idempotency) without coupling pillars to storage. Reference Implementations: produce reusable "golden path" samples (GraphQL resolvers, event consumers, Box upload pattern, watermarking/audit hooks). Mentor & Influence: level up senior engineers and tech leads across eight teams; drive alignment and decisions without direct line authority.
Success Measures (What Good Looks Like) Architecture adoption: target architecture and guardrails are embraced across all eight teams. Stable, evolvable contracts: schemas/events evolve additively; consumers move independently. Safe rollouts: shadow/parallel cutovers with metrics-gated readiness and fast rollback. Operational & business outcomes: improving DORA metrics; reduced upload-to-decision time; fewer resubmissions; faster e-sign turnaround.
Minimum Qualifications 8+ years architecting cloud-native, distributed systems (preferably in financial services or other regulated domains). Deep hands-on experience with one or more: Apollo GraphQL/Federation, event-driven architectures (Kafka/SQS), enterprise DMS/Box (metadata, governance, shared links, legal holds). Strong background in security & compliance: Okta/OIDC, per-access audit & attribution, PII controls, data retention/legal hold, encryption, segregation of duties. Demonstrated expertise authoring ADRs/RFCs, C4/sequence diagrams, schema/event versioning, backward-compatible API design. Proven record leading POCs and integrating managed SaaS platforms at scale. CI/CD & operability: blue/green & canary, OpenTelemetry, SLOs, synthetic monitoring, incident management. Excellent written and verbal communication; able to translate complex designs for executives, product partners, security, and engineering.
Preferred Qualifications Box Platform (folders, metadata, governance, Shield, legal hold) and DocuSign (responsive signing, Connect webhooks). PDF/Form generation (single-template approach, rule engines such as Drools), and IDP/Document AI (neural decomposition/extraction, tamper/fraud signals). BPMN/Camunda orchestration; Okta policy modeling & SCIM; audit/analytics feeds to Snowflake (or similar). Migration experience from legacy Mobius/ELF and on-prem stacks to cloud using strangler patterns. AWS (IAM, ECS/EKS/Lambda, Secrets Manager/Parameter Store, CloudWatch) and costaware architectures.
Day-to-Day Run weekly architecture & contract reviews; finalize ADRs and mergeable RFCs. Pair with pillar leads on schemas/events/rollouts; write reference code when needed. Pre-flight security/privacy designs (Okta scopes, watermark policies, data classes). Unblock delivery by clarifying boundaries and providing reusable patterns. Track adherence to direct-to-Box, low coupling, contracts-first; escalate trade-offs with options/impacts
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)??
Employee Stock Purchase Plan (10% share discount)??
Tuition reimbursement??
Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Target base salary range is xx-xx, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.
