Corporate Business Specialty Application Administrator AML-CFT

Glacier Bank • Helena, MT • 6h ago

Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes, but is not limited to, medical, dental, vision, life insurance; retirement plan including employer match and profit sharing; paid vacation, holiday and sick leave. Salary is negotiable depending upon relevant experience.About The Role Summary[TABLE]DUTIES AND RESPONSIBILITIES:- Responsible for the administration, user access and support, and related maintenance of Fraud and AML/CFT platforms. Develop strategies for improved system support; solutions performance; support department in delivery of new functionality and implementation. Monitor system performance and address system outages and communicate those outages to the Service Desk and to the Banks on short notice with minimal supervision- Responsible for coordinating and participating in new platform software products and releases that impact the organization's business services and operations. This includes active participation and coordination with the technical counterparts, Quality Assurance, and functional teams to ensure seamless updates, releases, and new feature implementations. Develop thorough and positive communication, both specific and broad, for system changes being implemented in production- Responsible for maintaining effective and efficient information technology systems and applications, including system integrations. Establishing protocols and developing procedures for assigned applications to optimize the organization's ability to provide services to the banks and the bank customers. Collaborate with IT staff in translating business requirements into functional and technical requirements. Provide guidance or work direction to lower-level analysts and/or vendors. Take a lead role in assigned log review, applications documentation, and providing training to Level II Support and other team members, as needed.- Responsible for upholding all Standard Operating Procedures, Change Management Process, Release Management, and Service Level Agreements as outlined in IT policy. Responsible for assuring accurate, thorough testing is completed by appropriate users at all levels of the organization. Responsible for working with change management to submit changes for fixes and updates. Manage the priorities for system related work (defects and enhancements) and present recommendations to management and/or application team. Support production problems and trouble tickets, including troubleshooting with external vendors.- Responsible for creating, maintaining, and providing all necessary documentation on IT operational and security audit controls for assigned systems, including the heavily scrutinized SOX controls for AML/CFT and Fraud systems.- Responsible for analyzing and occasionally collecting the business and functional requirements for established applications from varying levels of the organization and then transferring that knowledge into technical solutions focusing on positive impact to the organization and overall customer experience with the banks. Develop reports and dashboards as needed. Coordinate with groups of business users who will test, validate, and evaluate new applications and functions to determine issues in services and software provided.- Responsible for providing judgment, advice, recommendations, and best practices on systems to help senior management make informed decisions that impact peers and employees at all levels of the organization.- Support functional business units (AML/CFT and Fraud) in gathering documents and responding to requests from internal auditors, examiners, and other system validators in a timely and accurate manner. Support the remediation of any documented issues involving AML/CFT and Fraud systems- Must comply with all compan

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