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Financial Practitioner I, State Waivers and Exemptions

Texas A&M University System • College Station, TX • 14h ago

Job Title

Agency

Texas A&M University

Department

Student Business Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Financial Practitioner I provides complex clerical, accounting, financial, and customer service duties. The Financial Practitioner I is responsible for processing and ensuring compliance for all state mandated and board approved exemptions and waivers of tuition and fees. This position is also responsible for the processing and administration of departmental contracts for departments paying students on a different campus, which includes invoicing and accounts reconciliation. This position will work closely with the Financial Practitioner II who oversees TWAPMTS.

Essential Duties/Tasks:

Exemptions and Waivers Processing and Administration - Approves, processes, and verifies exemptions and waivers for tuition and/or fees as mandated by Texas Education Code (TEC) 54 or authorized by TEC and approved by the governing board. Acts as a resource for parents, students, prospective students, and departments on campus. Maintains answers in knowledge database (Aggie Answers) and website to assist parents, students, and departments.

Departmental Sponsorships Processing and Administration - Works with various departments around the university to ensure the correct posting and applying of funds for students. This includes posting contracts, invoicing, processing, and applying payments, and setting up new sponsorships and contracts as necessary. Works closely with the Financial Practitioner II who oversees TWAPMTS.

Account Reconciliation of Departmental Contracts - Routinely monitors and checks the contract AR and Banner system screens to ensure timely payment and payment processing. If past due amounts remain, contacts the department/college to identify if contract will be paid. Occasionally sends printouts and invoices.

Auditing Waivers and Exemptions - Monitors reports for automated processes for Competitive Scholarship Waivers, Texas-Mexico Waivers, Valedictorian exemptions, and Good Neighbor waivers. Manages reports that check for eligibility and authorization of waivers and exemptions for students. Audits all waivers and exemptions each semester to ensure accuracy and compliance.

Backup for other Specialized Student Billing Team Members - Acts as the backup point of contact and administrator for the other SSB team members. This could include applying contracts, payments, invoicing and answering questions as needed. Works closely with FPII and help answer TWAPMTS related questions and requests. Other team functions include processing of veteran benefits, processing of military benefits, processing of international, business, government offices, and other miscellaneous education benefits, and state 529 plans.

What you need to know

Salary: Compensation will be commensurate to selected hire's experience.

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

High school graduation or any equivalent combination of education and experience.

Seven years of experience in a specialized financial field such as accounts payable, payroll or student accounts.

Preferred Qualifications

Associate's Degree or Bachelor's Degree.

At least 10 years working with accounts receivable or complicated accounting calculations.

At least 5 years of customer service experience; including answering phones, business emails, and meeting with customers in person.

At least 1 year in Higher Education.

Previous Texas A&M University experience.

Previous experience with state waivers and exemptions.

Previous experience with Third Party Processing.

Any Microsoft Office classes or certifications.

Knowledge of handling state waivers and exemptions.

Knowledge of CRM software.

Banner knowledge.

Public speaking and presentation skills.

Knowledge, Skills, and Abilities

Excellent oral and written communication, customer service and problem-solving skills.

Attention to detail skills.

Ability to comprehend, apply, and enforce rules and regulations.

Working knowledge of word processing, spreadsheet programs, and bookkeeping procedures.

Ability to multi-task (task-switching) and work cooperatively with others.

Ability to take initiative.

Ability to prioritize tasks.

Ability to analyze complex financial information and make decisions on the data.

Ability to maintain confidentiality.

Knowledge of Microsoft Office products.

Other Requirements and Factors

This position is security sensitive.

This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.

All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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