JOB SUMMARY

This position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and /or training for career advancement. The Catering Coordinator is responsible for soliciting local companies and organizations for catering functions, providing catering/banquet services to groups with meeting room and catering needs, and overseeing the servicing of clients. The Catering Coordinator is also responsible for meeting or exceeding catering revenues as stated in budget. This is a training position designed to develop individuals into Sales and Catering Managers.

QUALIFICATION JOB SUMMARY

DUTIES and FUNCTIONS

Essential:

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner

Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel

Maintain high standards of personal appearance and grooming, which include compliance with the Avion Hospitality dress code and wearing nametag when working (per brand standards)

Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations

Finalize all banquet/meeting details for sales bookings

Maintain and solicit sales files for repeat catering business

Maintain communication between all departments regarding customer requirements for catering and meeting business

Complete BEOs for all meeting room functions/catering functions according to hotel SOPs

Assist Food and Beverage Manager when necessary in supervision of banquet personnel to ensure group/catering functions are coordinated in a timely fashion

Ensure that the Daily Event Listing report and BEO packets are generated on a timely basis and ensure accuracy

Maintain regular compliance of meeting set call goals

Attend and participate in daily/weekly sales meeting

Attend weekly BEO/Operations meetings

Attend monthly all-employee meetings and any other functions required by management

Be familiar with all Avion Hospitality sales policies and house rules

Ensure employees are at all times, attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

Meet and greet onsite contacts

Marginal:

React to negative trends in the market place by implementing blitzes or catering promotions

Review House Accounts daily to check for accuracy

Any other duties as required

Requirements

::: {bind="html: Job.Requirements"} QUALIFICATION STANDARDS

Education and Experience:

College course work in related field helpful.

Experience in a hotel or a related field preferred.

High School diploma or equivalent required.

Must be proficient with Windows operating systems

Physical requirements:

Long hours sometimes required

Light work - Exerting up to 20pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push,

pull or otherwise move objects.

Mental requirements:

Must be able to convey information and ideas clearly

Must be able to evaluate and select among alternative courses of action quickly and accurately

Must work well in stressful, high-pressure situation

Must maintain composure and objectivity under pressure

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as

necessary Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need

Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests

Must be able to work with and understand financial information and data, and basic arithmetic functions

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AVION HOSPITALITY EMPLOYEE SERVICES

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