Bilingual Customer Service Representative

STAFFMARK • Minneapolis, MN • 3h ago

Staffmark is hiring a Bilingual Call Center Representative in Minneapolis, MN! If you're fluent in English and Spanish, enjoy helping others, and thrive in a fast-paced environment, this is the role for you. You'll be a key part of a team handling a class action lawsuit, ensuring clear communication and excellent service for callers. Pay: $18/hr Shifts: 8:00 AM - 6:00 PM Responsibilities: Answer inbound calls regarding a class action lawsuit Follow a script to maintain call quality Document calls accurately in both Spanish and English Send and respond to emails as needed Learn and support multiple projects as assigned Qualifications: Previous customer service experience preferred Fluent in English and Spanish (written and verbal) Strong communication skills and attention to detail Reliable with excellent attendance and a commitment to the role Comfortable handling inbound calls in a professional manner Why You'll Love Working With Us: Staffmark offers weekly pay via direct deposit, medical, dental, vision, and life insurance, 401(k) options, short-term disability, referral bonuses, employee discounts, and a positive, team-oriented work environment. Apply Now! Join a company that values your skills, professionalism, and growth! The law requires employers with 30 or more employees at one or more sites in Minnesota to disclose in each job posting the starting salary range and a general description of all benefits and other compensation including health or retirement benefits, bonuses, or other financial benefits to be offered. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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