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Seasonal Customer Service Representative

Qualfon • Johnstown, PA • 5h ago

Seasonal Customer Service Representative ID

2025-43598 Category Customer Service/Support

Location : Address 214 College Park Plaza

Posting Location : City Johnstown

Posting Location : State/Province PA

Posting Location : Country US

Location : Postal Code 15904

Position Type Full-Time

Remote No

Overview

Qualfon is hiring seasonal agents to help field inbound only calls to take applications for licensed agents duing the Anual Enrollment Period. Must be able to work onsite: 214 College Park Plaza Suite 206 Johnstown PA 15904 Our Qualfon Mission: Qualfon's mission is to help as many people as possible pursue their total vocations as individuals and as members of society-by creating an ever-growing number of job opportunities. Everything we do at Qualfon is rooted in a deep sense of meaning and purpose: to be the best and improve the lives of each person we encounter. Why You Will Love Working Here: Meaningful work that genuinely helps people. Consistent weekday schedule - no weekends required! A supportive team that prioritizes empathy and excellence. Opportunities for growth within a stable, respected organization. Ready to Make a Difference? If you're passionate about helping others,apply todayand join a team where your voice matters!

Responsibilities

-Receive inbound calls for licensed health insurance agents, and code out calls. -Sensitive and articulate written and verbal communication skills -Caring and active listening skills -Reliability to work as scheduled and get the job done -Flexibility to work hours of operations

Qualifications

High school diploma or GED required Must be at least 18 years of age. 1+ year of customer service experience (call center and/or healthcare preferred). Typing speed of 25 WPM with 90% accuracy required. Strong communication skills-clear, caring, and professional. Solid computer skills, including MS Office and navigating the web. Reliability, flexibility, and a commitment to getting the job done right. EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. To complete a Voluntary Self-Identification of Disability Form, please visit our website at: Qualfon. com/https://jobs.qualfon.com/ Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.

Pay Range

USD $15.00 - USD $15.00 /Hr.

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