Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
This position is part of Enterprise Comms & MarTech Experiences (ECMX), which is a global organization that sits within Membership Portfolio Services (MPS) and is American Express' marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class MarTech products & processes.
This role is an exciting opportunity to join the Digital Offers Ecosystem (DOE) MarOps Solutions team. The team is focused on ensuring flawless execution and delivery of Amex Offers campaigns, enabling partner priorities, and maintaining a continuous focus on operational transformation.
Key Responsibilities:
Acting as the Marketing Execution Lead (MEL) for Amex Offer campaigns. This includes managing and submitting offers through all required review processes and working closely with compliance review partners and marketing partners to ensure all campaigns are fully approved prior to launch.
Executing the end-to-end offer onboarding process for Amex Offers campaigns, ensuring the successful set-up and delivery of offers.
Conducting quality reviews and validations to ensure flawless delivery of campaigns.
Supporting operational reporting and KPI tracking for transformation initiatives, ensuring performance is effectively monitored and analyzed.
Developing data-driven decks and dashboards (using Tableau, Excel, and other reporting tools) to inform business strategy and enable decision-making.
Providing consultation and support to Marketing partners who want to launch campaigns.
Working closely with Technologies to track and validate offers, ensuring they launch successfully.
Continuing to meet the evolving needs of our Partners, Cardmembers, and Merchants.
Qualifications:
Prior experience of marketing execution, project management, and/or reporting a plus
Strong attention to detail to drive flawless execution
Analytical mindset with the ability to track and interpret data; proficient in Excel
Proven ability to independently manage multiple workstreams and drive results
Strong relationship management skills and ability to effectively collaborate across teams
Ability to think innovatively and challenge the status quo
Excellent communication skills
Comfort with and ability to understand (at a high level) capabilities and technical systems
Desire to work in a fast-paced, dynamic environment
Qualifications
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Job: Marketing
Primary Location: US-New York-New York
Other Locations: US-New York-New York
Schedule Full-time
Req ID: 25016138
