Your Role
The Americas Regional Facilities Quality Manager serves a critical role in ensuring the highest quality standards across a diverse portfolio of life science (food, feed, pharmaceutical, Beauty & Care) and material science facilities within the operational supply chain in Americas. This position is responsible for leading a team of site Quality Assurance Coordinators and provides overarching oversight of both quality assurance and quality control processes. This role will manage robust internal and external auditing programs to ensure that all operations meet the strict regulatory, industry, and corporate standards unique to these highly regulated sectors. The manager will focus on internal quality assurance, obtaining and maintaining the appropriate quality certifications, incident, complaint and deviation management, and operational quality risk mitigation, all while driving continuous improvement and operational excellence.
Responsibilities
Lead the implementation of Global QA policies across Americas facilities.
Oversee the maintenance, periodic review, and necessary updates of the regional quality manual, ensuring it reflects current regulatory standards, industry best practices, and operational needs.
Develop and implement a robust internal audit program that routinely assesses adherence to global QA policies, procedures, and the quality manual.
Ensure that all facilities are audit-ready at all times by implementing proactive strategies. Monitor and verify the successful implementation of external audit recommendations.
Oversee incident management processes by monitoring deviations (including misloads) and promptly coordinating corrective actions in partnership with internal teams and external stakeholders.
Ensure that all quality incidents and customer complaints are thoroughly documented, investigated, and resolved in a timely manner.
Monitor complaints and the implementation and verification of corrective actions to ensure that operational improvements are sustained.
Own the oversight of quality control processes executed by the operations team, ensuring that all operational activities adhere to defined quality standards.
Implement and monitor quality process control systems, validating procedures to ensure a consistent and measurable approach to quality across all sites.
Collaborate in recall activities ensuring that the incident is investigated, communicate proactively with other stakeholders and oversee the implementation of corrective actions.
Oversee the management of facilities technical documentation, regulatory adherence, and internal audit processes to ensure compliance with industry standards and corporate policies.
Develop and monitor key performance indicators (KPIs), manage cost of quality metrics, and ensure robust KPI reporting systems that provide actionable insights for continuous improvement.
Guide management of change processes and contribute to product development initiatives by ensuring that quality standards are embedded from concept through production.
In mergers and acquisitions, support the integration of the Quality Management System into Brenntag standards.
Champion a culture of quality across the Americas region by designing and delivering targeted training programs.
Engage in benchmarking and harmonization initiatives to drive best practices region-wide, ensuring that quality methodologies are consistently applied across all operational and partner facilities.
Travel requirements:
Travelling requirements up to 40 % across Americas.
Your Profile
Education & Experience
A Bachelor's degree in Life Sciences Quality Management, engineering or a related discipline. A Master's degree is a plus.
A minimum of 5-7 years of progressive experience in quality assurance, preferably within regulated life science (food, pharmaceutical).
Proven leadership experience managing multi-site QA teams, specifically with a track record of developing and managing internal quality systems including policies, procedures, and quality manuals.
Hands-on expertise with regulatory frameworks and standards such as FDA, EMA, ICH guidelines, GMP, ISO 9001, SQF, GMP+, BRC, etc.
In-depth knowledge of designing, implementing, and maintaining quality management systems tailored to highly regulated industries.
Expertise in planning, executing, and following up on comprehensive internal auditing programs.
Experience in coordinating and managing external audits, ensuring facilities remain audit-ready at all times.
Proficiency in developing and maintaining QA policies, procedures, and the quality manual to ensure compliance with evolving regulatory and industry standards.
Strong analytical skills to assess quality performance data, identify risks, and drive continuous improvement initiatives.
Demonstrated ability to mentor, guide, and lead a dispersed team of site Quality Assurance Coordinators, fostering a culture of accountability and excellence.
Excellent communication and collaboration skills, essential for liaising with cross-functional teams.
A proactive, detail-oriented mindset with strong problem-solving capabilities-essential for effective crisis management, recall processes, and internal risk mitigation.
Competence in managing regional travel and coordinating quality initiatives across multiple facilities within the Americas region.
Our Offer
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
Paid parental leave
Education assistance program
Employee assistance program
Various healthcare plan options as well as 401(k)
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.).
Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\Participation\Poster.pdf.
Brenntag TA Team
