Feel Seen at Thrive!
Company Information: Learn more about Thrive Communities here!
Salary: $65,000 - $75,000 per year
Schedule: Full-time; Monday - Friday; Hybrid work environment
Thrive's Purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted as a best workplace in Washington and Portland for several years, Thrive builds on its culture by offering the following benefits:
Unlimited Vacation Time
Sick Leave
Flexible, hybrid schedule
Employer matched 401k retirement plan
Paid Holidays (New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve ½ day, Christmas Day, and New Year's Eve ½ day)
Paid Birthday, Personal Day, and Day of Service
Bonus Potential
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered Long-term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
Pet Insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
Company-wide parties and events
Marketing Specialist Purpose
The Marketing Specialist is responsible for managing and maintaining a portfolio of properties, keeping a pulse on each community in their portfolio and monitoring key performance indicators like conversion rates of marketing spends, occupancy and exposure. This role will be responsible for visiting all sites in their portfolio yearly to maintain strong connections with the operational teams, provide audits and budgeting recommendations, as well as be present in client calls to present marketing performance and strategies. Thrive's marketing team is committed to improving marketing processes as a whole, and our specialist are instrumental to creating more efficient workflows and processes. This role will add value by refining Thrive's in-house marketing reporting capabilities, providing data-driven insights and out-of-the-box ideas to support community success. Their work will enable Thrive to make strategic, nimble marketing decisions, improve internal processes and be a direct tie between the Marketing team and site teams.
Marketing Specialist Job Responsibilities
Monitor and audit their portfolio across all digital platforms, including but not limited to:
Website
ILSes
Google Business
Geofencing and Competitor Performance
Actively engage in quick-turn marketing efforts, including but not limited to:
HelpDesk ticket service
Updating concession specials
Coordinating photography, virtual tour, and video shoots
Implementing digital assets across all marketing channels
Managing digital assets organization and storage
Respond to Google reviews as needed
Understanding and auditing unit floor plans
Creating simple designs in Canva
Placing print orders and coordinating SWAG orders
Keeping branded files up to date
Tracking approved budgets and timelines
Analyze advertisement performance and provide strategic plans, including but not limited to:
ILS increases or decreases recommendations
Boosted advertising on social media
Email marketing blasts
Physical presence; signage, A boards, flags, etc
Analyze Reputation.com KPIs and help make improvements
Community outreach opportunities and event support
Visit their portfolio of communities every year and provide a summary of findings to the marketing and operations team, along with a recommended budget for the next fiscal year
Collaborate to create marketing reports and make recommendations based on data
Continuously work to improve, streamline, and enhance the marketing presence of Thrive as a whole, and of each individual community
Other duties as assigned by manager
Desired Skills & Experience
2 years minimum working in a relevant property management on-site role
Ability to analyze data and draw logical conclusions that can be translated into action plans
Ability to identify off-brand marketing and make suggestions for improvement
Extreme attention to detail and organization
A sharp eye for proofreading and/or authoring limited copy
Proficiency in Microsoft Office, Yardi, Knock, RentCafe, and Canva (Enterprise preferred)
Knowledge of property management advertising platforms and industry-specific advertising regulations
Detail-oriented, analytical mindset with the ability to process complex sets of data across multiple software platforms
Advanced organization and multi-tasking skills, ensuring efficient progress across many simultaneous projects
Ability to work well independently and collaboratively
Ability to work on in-office team days, 1-2 per week at the Thrive home office (additional as needed)
Ability to visit site teams on location
Commitment to continuous learning and improvement
Desired Competencies
Service oriented - Willing to provide an exceptional level of internal and external customer service
Problem solving - Identifies and resolves problems in a timely manner
Written and verbal communication - Writes and communicates clearly and professionally, able to communicate and present ideas
Adaptability - Adapts to changes in the work environment with the ability to manage competing demands
Dependability - Follows instructions, responds to management direction and demonstrates accountability
Organization - Prioritizes and plans work activities while using time efficiently and thinking strategically
Professionalism - Reacts well under pressure and treats others with respect and consideration
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position, we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
Stand and walk or sit alternatively depending on specific needs of the day. Estimated 10% of time is spent on feet and 90% sitting at a desk.
Use of a computer and other office/ desk equipment 90% of the time.
Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
Amphetamines including Methamphetamine
Cocaine Metabolites
Opiates including Codeine and Morphine
Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.
