Customer Service Associate

Walgreens • Shelby Township, MI • 6h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1664219BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 56805 VAN DYKE AVE,SHELBY TOWNSHIP,MI,48316

Full District Office Address: 56805 VAN DYKE AVE,SHELBY TOWNSHIP,MI,48316-05894-11395-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11395-SHELBY TOWNSHIP MI

Go to Apply

Customer Service Representative - UniFirst

UniFirst Corporation • Pontiac, MI • 2d ago

Management & Administrative

Customer Service Representative - UniFirst Location: Pontiac, Michigan Job ID 2504539 UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer ser...

2d ago

Go to Apply

Manufacturing Project Manager

IDR Inc • Mount Clemens, MI • 2d ago

Management & Administrative

IDR is seeking a Project Manager to join one of our top clients in Mount Clemens, MI. This role is pivotal in driving projects related to new product development, cost reduction, and industrialization. If you are eager t...

2d ago

Go to Apply

Sales Managers

Pierburg US, LLC • Auburn Hills, MI • 2d ago

Management & Administrative

Sales Manager (Auburn Hills, MI) Liaise with upper management for evolving strategic vision and executive target achievement, initiating measures in the event of discrepancies between the target and the actual situation....

2d ago

Go to Apply

Account Support Coordinator (Customer Service Rep)

Whitlam Group, Inc • Center Line, MI • 3d ago

Management & Administrative

MINIMUM REQUIREMENTS: A: KNOWLEDGE AND ABILITIES Superior customer focus/Sales ethic. Outstanding telephone etiquette Full understanding of company policies and procedures Ability to multi-task Excellent organization and...

3d ago

Go to Apply

Project Chief

V2soft Inc. • Auburn Hills, MI • 3d ago

Management & Administrative

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices sprea...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.