Universal Banker-Bilingual

First Horizon Bank • Durham, NC • 2d ago

Description

Location: On site at location listed in job posting

Schedule: Monday through Friday 8:30AM to 5:15PM

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management.

Essential Duties and Responsibilities

Sales and service

Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services.

Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.

Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.

Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.

Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.

Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate.

Client experience

Research and resolve problems and respond to client inquiries on account status.

Deliver excellent client experiences consistently and promptly resolve client issues effectively.

Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Compliance and risk management

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Operational efficiency

Assist banking center associates with all aspects of daily operations as needed, including audit controls.

Assist banking center management with "on the job training" of new associates.

Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Perform all other job related duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.

High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Qualifications

Behaviors

Required

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Go to Apply

VP/Director of Finance

Robert Half • Durham, NC • 3w ago

Finance, Accounting & Banking

Description We are looking for an experienced VP/Director of Finance to lead financial operations and drive strategic planning within our organization. Based in N. Durham, NC, this role requires a proactive leader with a...

3w ago

Go to Apply

Sr. Accountant

Robert Half • Chapel Hill, NC • 3w ago

Finance, Accounting & Banking

Description We are looking for an experienced Senior Accountant to join our team in Chapel Hill, North Carolina. In this role, you will play a vital part in managing financial processes and ensuring the accuracy of accou...

3w ago

Go to Apply

Loan Sales Specialist

OneMain Financial • Durham, NC • 3w ago

Finance, Accounting & Banking

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitiv...

3w ago

Go to Apply

Accounting Assistant

City Wide Facility Solutions • Morrisville, NC • 3w ago

Finance, Accounting & Banking

About us: City Wide is a national organization of locally-owned businesses that manages maintenance services for commercial properties. Founded in Kansas City in 1961, we have grown to support a national sales and manage...

3w ago

Go to Apply

Electrical Superintendent

Actalent • Durham, NC • 1h ago

IT & Engineering

Job Title: Electrical SuperintendentJob Description The Electrical Superintendent will be responsible for providing coordination, planning, and supervision to labor, contractors, and craft activities on a utility-scale s...

1h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.