Product Factory Analyst

Philadelphia Insurance Companies • Bala-Cynwyd, PA • 17h ago

Description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Product Factory Analyst to join our team Nationwide!

Summary:

Product Factory Analyst supports Product Factory activities and coordination between Actuarial, Compliance, IT and Underwriting throughout the lifecycle of Product and Policy Administration System changes.

A typical day will include the following:

Collaborate with Actuarial, Underwriting, Compliance, and IT teams to gather and document business rules and implementation timelines.

Serve as a liaison between business and technical teams to ensure accurate translation of product specifications into system solutions.

Coordinate and monitor progress of product development projects through the product factory pipeline.

Support and execute UAT testing activities, including writing test cases, managing defect tracking, and validating business functionality.

Assist in issue triage and resolution during testing phases to ensure product integrity and compliance with business requirements.

Identify and recommend process improvements to enhance product factory efficiency and cross-team communication.

Track and report key project milestones and potential risks to stakeholders and leadership.

Support change management processes including impact assessments and stakeholder communications.

Champions organization-wide change. Coordinate and support User Acceptance Testing (UAT) to ensure the quality and success of project outcomes.

Qualifications:

Bachelor's degree in business administration, Project Management, Risk Management, Information Technology or a related field

Min 2 years of experience in product operations, business analysis, or a similar role within insurance or financial services

Experience working with cross-functional teams, especially Actuarial, Underwriting, Compliance, and IT.

Strong understanding of UAT processes and defect management tools.

Familiarity with insurance product lifecycle and regulatory/compliance considerations.

Excellent organizational, communication, and interpersonal skills.

Analytical mindset with the ability to understand technical and business concepts.

Ability to adapt and support organizational change and advancement across business and technology.

Salary:

National Range - $75,190 - $84,035

Ultimate salary offered will be based on factors such as applicant experience and geographic location

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

Summary

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