Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it. If you're passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!
The Department of Electrical and Computer Engineering ranks among the best in the country. Our research programs are at the forefront of the technologies that have changed the world we live in. Our interdisciplinary approach to education and research allows faculty and student across the university and beyond to collaborate on problems that have a significant impact on the world around us. The ECE Department, part of the College of Engineering, is a large and diverse academic community, and includes global research and teaching efforts through extensions of our Pittsburgh academic programs and research in Silicon Valley, Portugal, Africa, and Thailand.
The Department of Electrical and Computer Engineering (ECE) at Carnegie Mellon University (CMU) has an opening for an Academic Services Coordinator at the Pittsburgh campus. We are looking for a dynamic individual to add to our team. In this role you will report to the Director of Advising & Academic Services and will serve as an integral member of the Academic Services Center team. You will provide complex administrative and programmatic support to several key academic areas and processes. The ECE Academic Services Center (ASC) is a fast-paced center serving one of the largest departments at CMU. We are a world-class academic and research department and institution, seeking a highly motivated and reliable individual who excels at multitasking. This is an exciting opportunity to serve in a role that has a direct impact on our students and academic community.
Core Responsibilities:
Primary course support contact for ECE instructors.
Primary office coordinator for the Academic Services Center (ASC).
Greet and engage with visitors in the ASC.
Provide assistance with course material preparation, collection, distribution, and archiving.
Work with ASC team to provide course scheduling support by using department and university systems to schedule various course meetings (e.g. open lab sessions, grading sessions).
Hire and supervise the ASC team of student employees: both Tour Guides and Office Assistants.
Monitor and respond to faculty requests through a ticketing system.Assist with grade entry.
Help coordinate and maintain course information in Canvas, the University's learning management system.
Manage course material archives for ABET accreditation, and follow University disposal policies.
Plan and coordinate end of semester class poster sessions and project demonstrations.
Coordinate course-related purchases.
Serve as a backup to other Academic Services Center team members
Work with counterparts in other departments and other campus constituents to ensure smooth operations.
Participate in the planning and implementation of student activities and events including the ECE Diploma Ceremony; attendance at the annual department ceremonies during Commencement weekend is a requirement of this position.
Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
Qualifications:
Associates degree or equivalent combination of training and experience preferred
5+ years of related experience with office administration and customer service processes or applications
Experience working across teams and supporting multiple functions and people
Proven working knowledge of office processes, and student/academic management systems and procedures preferred
Excellent interpersonal, analytical, organizational, reasoning, and problem-solving skills
Ability to interact effectively with a diverse faculty, staff, and student body
Excellent verbal and written communication skills
Strong knowledge of MS Office applications (Word, Excel, Power Point, and Outlook)
Proven ability to work effectively on a team that cultivates a versatile and collaborative professional environment.
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Requirements:
Successful background check
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible (https://www.cmu.edu/hr/benefits/eligibility/index.html) employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance (https://www.cmu.edu/hr/benefits/health-welfare/index.html) as well as a generous retirement savings program (https://www.cmu.edu/hr/benefits/retirement-savings/index.html) with employer contributions. Unlock your potential with tuition benefits (https://www.cmu.edu/hr/benefits/tuition/index.html) , take well-deserved breaks with ample paid time off (https://www.cmu.edu/hr/benefits/time-away/pto.html) and observed holidays (https://www.cmu.edu/hr/benefits/time-away/holidays.html) , and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities) ,and much more!
For a comprehensive overview of the benefits available, explore our Benefits page (https://www.cmu.edu/hr/benefits/index.html) **.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location**
Pittsburgh, PA
Job Function
Administrative Support and Coordination
Position Type
Staff - Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:
Please visit "Why Carnegie Mellon (http://www.cmu.edu/jobs/why-cmu/index.html) " to learn more about becoming part of an institution inspiring innovations that change the world.
Click here (https://www.cmu.edu/jobs/benefits-at-a-glance/) to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .
Statement of Assurance (https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html)
Interested in a career with Carnegie Mellon University but not finding anything that currently aligns with your interests, background, or experience? Learn how to sign up for Job Alerts (https://www.cmu.edu/jobs/system-guides/external-applicants/job-alerts.pdf) through your candidate profile.
If your heart is in your work, come work with us. Carnegie Mellon University isn't just one of the world's most renowned educational institutions - it's also a hotspot for some of the most talented doers, dreamers, and difference-makers on the planet. When you join our staff, you'll become an important part of our mission to create a healthier, safer, and more just life for all. No matter what your role or location, you'll connect and collaborate with dedicated, passionate colleagues - and you'll have the satisfaction of delivering work that truly matters.
We cultivate a vibrant, welcoming environment where everyone is valued and encouraged to contribute and achieve. In addition to competitive benefits and a robust support network, you'll have access to many tools and resources to sharpen your abilities and professional skills, as well as opportunities to engage and share perspectives with a dynamic and inspiring community of uniquely talented staff, faculty, students, and alumni.
The future is awaiting your expertise and intellect. Come join the architects of what's next. Apply now.
Learn more about Student Employment (https://www.cmu.edu/sfs/student-employment/index.html) .
Please see Faculty Careers. (https://www.cmu.edu/faculty-office/faculty-recruitment/faculty-careers.html)
For technical assistance, email HR Services (hr-help@andrew.cmu.edu) or call 412-268-4600.
If you are an individual with a disability and you require assistance with the job application process, please email Equal Opportunity Services (employeeaccess@andrew.cmu.edu) or call 412-268-3930.
Prospective Employee Disclosures (https://www.cmu.edu/jobs/disclosures/index.html)
