Software Engineer
Apply (https://jobs.cisco.com/jobs/Login?projectId=1446847)
Location:RTP, North Carolina, US
Area of InterestEngineer - Software
Compensation Range126500 USD - 182000 USD
Job TypeProfessional
Technology InterestPortfolio
Job Id1446847
Job Description
AI/ML Engineer - Cloud Operations.
Who You'll Work With
We are the Cloud Operations team within Cisco IT, driving the development and management of Infrastructure capabilities that support Cisco's Engineering and business functions worldwide. Our mission is to build scalable, efficient, and cutting-edge infrastructure powering the next generation of AI solutions. By using automation, advanced hardware, and AI-optimized frameworks, we ensure seamless integration, reliable performance, and future-ready services through continuous innovation and emerging technologies. The team culture is dynamic and collaborative, where creative problem-solving, exploring new ideas, and pushing boundaries are celebrated.
Who You Are
You are an innovative and skilled AI Engineer to join our Cloud Operations team. This role involves applying artificial intelligence and machine learning techniques to optimize cloud infrastructure, automate routine operations, enhance performance monitoring, and improve system resilience. The ideal candidate has experience in cloud platforms (AWS, Azure, or GCP, OpenStack and VMWare), DevOps practices, and AI/ML development. An excellent collaborator who can partner, lead, guide, and communicate advanced technical concepts. A hardworking and passionate engineer comfortable working in high-pressure, large-scale enterprise environments.
What will you do
Design and implement AI Agents to optimize cloud resource allocation, auto-scaling, and performance tuning.
Develop predictive models for failure detection, incident management, and system health monitoring.
Automate operational workflows using machine learning and intelligent scripting.
Integrate AI-driven insights with existing cloud monitoring tools.
Collaborate with DevOps and SRE teams to deploy, monitor, and improve ML models in production environments.
Conduct anomaly detection for security, cost optimization, and performance analytics.
Continuously evaluate emerging AI technologies and tools for operational improvements.
Maintain documentation and best practices for AI/ML integration in cloud systems.
Our Minimum Requirements include:
Bachelor's or equivalent experience or Master's degree in Computer Science, Data Science, or related technical field.
Proven ability building and deploying ML models, with at least 2 years focused on infrastructure or cloud operations.
Solid knowledge of hybrid cloud technologies (AWS, GCP, OpenStack, Kubernetes).
Experience with Python, Jupyter, and ML libraries such as PyTorch, TensorFlow, or scikit-learn.
Familiarity with cloud-native monitoring, logging, and automation tools (e.g., Terraform, Ansible, Prometheus, Splunk, AppDynamics).
Comfortable working with streaming data, APIs, and telemetry systems.
Strong communication and multi-functional collaboration skills.
Experience with Agile and DevOps operating models, including project tracking tools (e.g., Jira), Git (any Version Control systems), and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins).
Proficient in general-purpose programming languages (Python, GoLang, Bash and/or C/C++) and development platforms and technologies.
Preferred Qualifications
Deep understanding of operating systems and experience with Cisco technologies (UCS, Nexus, Thousand Eyes)
Established record of leading technical initiatives, delivering results, and a commitment to fostering a supportive work environment.
Hard-working, dedicated to providing quality support for your customers
Why Cisco
WeAre Cisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We adopt digital and help our customers implement change in their digital businesses. Some may think we're "old" (39 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it).
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess (https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html) to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
