2025 Fall Veteran Experienced Talent (VET) Program: Customer Service Associate

Wells Fargo • Saint Louis, MO • 20h ago

About this role:

Wells Fargo is seeking a Customer Service Associate.

In this role, you will:

Provide support to internal and external customers in account management, operations, documentation, and technical support

Review basic or tactical customer issues regarding products and services, billing, account questions, or account transactions with narrower impact

Receive direction from managers and exercise judgment within defined parameters while developing understanding of the related policies, procedures, or compliance requirements

Act as a primary support person for the customer and internal partners supporting customer services

Provide information to managers as well as internal and external customers to resolve customer issues

Required Qualifications:

6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

1+ years of financial customer service experience.

Experience processing complex transactions and performing extensive research to resolve complex customer inquiries.

Excellent verbal, written, and interpersonal communication skills.

Ability to navigate multiple computer system windows, applications, and utilize search tools to find information.

Ability to interact effectively with internal and external partners and clients/customers.

Basic Microsoft Office skills.

Financial product & service knowledge.

Knowledge of investment terminology.

Contact center experience.

? Job Expectations:

Hybrid schedule : 3 days in-office, 2 days remote

Shift range : Between 8:00 AM and 7:00 PM , based on your availability

Office Locations:

2801 Market St, F & L Building, Saint Louis, MO

1525 W WT Harris Blvd, Charlotte, NC

Posting End Date:

29 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-476920

Similar Jobs

Fifth Third Wealth Advisors, Relationship Manager

Fifth Third Bank, N.A. • Saint Louis, MO • 1h ago

Management & Administrative

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Fifth Third Wealth Advisor M...

1h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Florissant, MO • 22h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

22h ago

Go to Apply

Government Training Air Dominance Systems Engineering Manager

The Boeing Company • Berkeley, MO • 22h ago

Management & Administrative

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity f...

22h ago

Go to Apply

Senior Administrative Assistant

Wells Fargo • Frontenac, MO • 23h ago

Management & Administrative

Job Description About this role: Wells Fargo is seeking a Senior Administrative Assistant for the Wealth Client Managment team . Learn more about the career areas and lines of business at wellsfargojobs.com ( https://www...

23h ago

Go to Apply

Associate Project Manager

Guarantee Electrical Company • Saint Louis, MO • 23h ago

Management & Administrative

Partner. Energize. Deliver. Guarantee Electrical is a leader in innovation, craftsmanship, and customer-focused solutions, delivering exceptional results for over a century. As a 100% employee-owned company, we take prid...

23h ago

Go to Apply

Associate Project Manager

Guarantee Electrical Construction Co. • Saint Louis, MO • 1d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12875459 Partner. Energize. Deliver. Guarantee Electrical is a leader in innovatio...

1d ago

Go to Apply

Remote Software Engineering Manager (SFMC + DC w/ Architecture/E

Insight Global • Berkeley, MO • 1d ago

Management & Administrative

Job Description Responsibilities: Lead a team of software engineers Collaborate with product managers and UX managers Ensure high-quality code and best practices Participate in scrum activities, design reviews, and code...

1d ago

Go to Apply

Operations Manager

CVS Health • Saint Louis, MO • 1d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1d ago

Go to Apply

Community Donation Manager (Operations Management)

Savers | Value Village • Fairview Heights, IL • 1d ago

Management & Administrative

Job Title: Community Donation Manager Rate of pay: $19.50/hour - $25.00/hour (FT Hourly role) Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-...

1d ago

Go to Apply

Market Sales Manager

Owens & Minor • Saint Louis, MO • 1d ago

Management & Administrative

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.