Fraud Investigator - Pembroke Pines, FL

Valley National Bank • Little Silver, NJ • 19h ago

BackFraud Investigator#25-609Multiple LocationsApplyApply for this job now! ApplyJob OverviewAt Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well.An Investigator with Fraud Risk Management (FRM) is responsible for conducting internal and external investigations in connection with frauds against Valley National Bank, its subsidiaries, and its customers. The @types of investigation will include but are not limited to check fraud, new account fraud, wire transfer fraud, ACH, Digital Insights, BillGo, Nuance, TransferNow, P2P Zelle and ATM fraud, loan fraud, identity theft, return items, bank robberies, and more.Expected Work Hours40Job DescriptionResponsibilities include, but are not limited to:- Open and manage cases for all fraud @types and any suspected or confirmed fraudulent activity reported by bank employees, customers, or other persons, in the FRM case management system.- Prepare Suspicious Activity Reports in compliance with applicable regulations.- Collaborate with members of FRM to assist with the successful completion of various fraud related investigations and tasks.- Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.- Maintain knowledge and/or proficiency regarding numerous Bank records and systems, fraud detection systems, and industry best practices and standards.- Use records of outside agencies to facilitate investigations including credit bureau records, police, and court records.- Review internal reports and documentation to detect suspicious activity or transactions.- Collaborate with AML/BSA, Auditing, Human Resources, Legal, Risk Management and other Departments.- Conduct interviews of employees and other witnesses.- Attend criminal and civil court proceedings as necessary to complete the prosecution of cases.- Counsel employees and customers regarding fraud and best practices.- Conduct fraud related training.- Interact with collection agencies and attorneys.- Act as a liaison between the bank and all branches of law enforcement, bank peer groups, and community organizations.- Prepare Security Alerts and Advisories.- Participate in a rotating on-call schedule for after hours Fraud Risk events.- Perform duties related to Fraud Risk events, after hours and on weekends.- Submit recommendations to the Director of FRM on various fraud-related topics to identify pertinent issues and drive implementation of enhanced procedures within FRM and across the enterprise.RequirementsRequired Skills:- Excellent verbal and written communication skills.- Strong PC skills.- Ability to prioritize and organize assignments.- Ability to handle multiple assignments simultaneously.Required Experience:- Bachelor's degree in a related field such as Finance, Accounting, Business Administration, or Criminal Justice and minimum 3 years of financial crimes investigations experience, or a High School Diploma and a minimum of 5 years of financial crimes investigations experience.- Previous banking experience preferred.- Certifications such as CFCS, CFCI or CFE also preferr

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