Store Operations Manager #54 - Lafayette, LA

Academy Sports + Outdoors • Lafayette, LA • 1w ago

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth .

At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Education:

Bachelor's degree in related field preferred.

Work Experiences:

At least three years of relevant work experience required.

Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.

Other Requirements:

Must meet federal and state requirements for selling and processing firearms transactions

Must meet requirements to qualify to obtain/maintain FOID card (Illinois only)

Skills:

Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.

Excellent customer service orientation.

Effective problem solving and communication with customers and team members.

Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.

Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.

Writes reports, business correspondence and procedure manuals.

Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.

Applies common sense understanding and reasoning to make appropriate, timely decisions.

Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.

Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form.

Key Responsibilities:

Overall management responsibility for the execution and operational excellence of the entire store.

Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development.

Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers.

Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members.

Manages workforce productivity, efficiency and process improvement projects and initiatives.

Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.

Ensures the completion of departmental zoning and adherence to department, store and Company standards.

Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.

Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.

Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.

Required to complete Firearms Sales Certification training.

Required to complete Power Industrial Truck Certification training.

Successful completion of Academy Leadership University.

Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.

Required to learn, understand and enforce company policies, procedures and safety rules.

Adheres to company work hours, policies, procedures and rules applicable to management-level employees.

Duties may change, and the Operations Manager may be required to perform other duties as assigned.

Physical Requirements & Attendance

Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.

Occasionally climb or balance, or stoop, kneel, crouch and crawl.

Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.

Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. ?

Similar Jobs

Cook

Raising Cane's • Lafayette, LA • 1w ago

Retail & Hospitality

Starting hiring pay at: $10.5 As a Cook at Raising Cane's, you will set the pace of the Restaurant by ensuring all of the food we serve meets our high standards. Working in the Kitchen at Raising Cane's is a fun and fast...

1w ago

Go to Apply

Restaurant Crewmember - Morning Shift

Raising Cane's • Lafayette, LA • 1w ago

Retail & Hospitality

Starting hiring pay: $10.5 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediat...

1w ago

Go to Apply

Assistant Branch Manager - Sales Manager Trainee

Republic Finance, LLC • Lafayette, LA • 2w ago

Retail & Hospitality

Overview & Responsibilities Are you looking for an entry-level position with a clear path to management? Do you want to be part of a growing financial services company that rewards performance and gives back to its c...

2w ago

Go to Apply

ASSISTANT STORE MANAGER

Family Dollar • Lafayette, LA • 3w ago

Retail & Hospitality

Store Family Dollar General Summary : Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexi...

3w ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Breaux Bridge, LA • 5h ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

5h ago

Go to Apply

Customer Service

Ebonys Beauty Hair and Skin Care • Lafayette, LA • 7h ago

Management & Administrative

[]{#docs-internal-guid-26d8d6c3-7fff-0d92-41c7-e15e27fc679b} Position Summary for Ebonys Beauty Hair and Skin Care Ebonys Beauty Hair and Skin Care is seeking a highly motivated and professional Customer Service and Soci...

7h ago

Go to Apply

CDL Truck Driver Commercial

WM • Lafayette, LA • 7h ago

Trucking & Construction

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. Shift: Monday-Saturday, Saturdays are required, start time 4am What is the value of a WM job? The value of a WM jo...

7h ago

Go to Apply

Mortgage Loan Assistant

First Horizon Bank • Lafayette, LA • 11h ago

Finance, Accounting & Banking

Description Location : On site in Plano, TX, Dallas, TX, Memphis, TN, Lafayette, LA, or New Iberia, LA. Summary : The Mortgage Loan Assistant will assist the loan officer and processing staff in the mortgage division wit...

11h ago

Go to Apply

Fuel Technician Entry Level

Ryder System • Scott, LA • 1d ago

IT & Engineering

Position Description Immediately hiring a Permanent Full Time Fueler Service Technician and want the right Fuel Island Attendant to join us at Ryder in Scott, Louisiana For More Info Call Dominique or Text "Scott SE" to...

1d ago

Go to Apply

Outbound Warehouse Clerk

Sysco • Broussard, LA • 1d ago

Management & Administrative

RESPONSIBILITIES Run reports necessary for the night's workload (Special instructions, Special Orders Item, Handstack Report). Examine all double-check customers and have the loads reserved. Inspect loads that are design...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.