Automation Product Specialist

Rexel USA • Solon, OH • 1d ago

The position of Automation Specialist will be based out of our Solon, OH location!

Summary

The Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs.

What You'll Do

Meet or exceed sales goals of assigned technology offer

Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region

Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities

Establish relationships with sales and customers to better understand sales potential

Work with sales to establish joint strategies and activities

Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting

Create and present technical and commercial training for internal and external customers

Describe or demonstrate product to customers

Acquire, use, and continuously develop personal technical knowledge

Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery

Work with prospective customers to move projects through the sales cycle to conclusion

Properly prepare for sales calls, customers events, etc.

Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems

Perform other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

High School or GED

4 Year / Bachelor's Degree Preferred

5+ years of experience

Electrical distribution industry or related experience required

Certificates, Licenses, Registrations:

Valid Driver's License

Knowledge, Skills & Abilities

Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public

Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel

Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally - up to 20%

Exposed to electrical hazards; risk of electrical shock None

Handles or works with potentially dangerous equipment None

Travels to offsite locations Frequently - 21% to 50%

Physical Demands:

Sit: Must be able to remain in a stationary position Frequently - 21% to 50%

Walk: Must be able to move about inside/outside office or work location Frequently - 21% to 50%

Use hands to finger, handle, or feel: Operates a computer and other office machinery Constantly - at least 51%

Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet Occasionally - up to 20%

Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally - up to 20%

Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly - at least 51%

Weight and Force:

Up to 10 pounds Occasionally - up to 20%

Up to 25 pounds None

Up to 50 pounds None

"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."

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