NAPA Counter Sales

DOOR COUNTY COOPERATIVE-NAPA AUTO • Sturgeon Bay, WI • 5d ago

JOB REQUIREMENTS: NAPA Auto Parts Counter Salespeople are the backbone
of our business. Our Know How is the reason our customers continue to
come back and we depend on our Counter Sales team to exemplify our
commitment to quality and service. We are looking for an experienced
professional who is energetic, organized, and willingly able to
effectively help customers by demonstrating a high degree of knowledge
and exceptional communication skills. Responsibilities Provide
exceptional customer service to all store customers Assist both retail
and wholesale customers with their auto parts questions and needs,
either in person, via the telephone, or through online ordering Handle
cash, credit card, and other purchasing transactions Utilizing computer
skills to operate the store point of sale system (TAMS) to search for
parts and customer accounts, and to invoice and pull orders Pull and
prepare inventory orders for customer pick up or delivery Effectively
communicate features, benefits, and warranty policy information to
customers Working retail hours is required. Demonstrate a positive,
helpful attitude as well as professional conduct and appearance at all
times. Qualifications Mechanical knowledge; ability to work in a
fast-paced environment Lift 50 pounds; bend or squat to floor level
shelving; climb steps or ladders Excellent customer service skills.
Previous automotive or truck parts experience preferred but not required
Weekend hours required. Job Type Full-time Benefits 401(k) 401(k)
matching Dental insurance Employee discount Flexible schedule Flexible
spending account Health insurance Health savings account Life insurance
Paid time off Vision Schedule 8-hour shift Day shift Overtime Weekend
availability Work Location In person Receive and fill telephone orders
for parts. Fill customer orders from stock, and place orders when
requested items are out of stock. Receive payment or obtain credit
authorization. Read catalogs, microfiche viewers, or computer displays
to determine replacement part stock numbers and prices. Prepare sales
slips or sales contracts. Determine replacement parts required,
according to inspections of old parts, customer requests, or customers\'
descriptions of malfunctions. Assist customers, such as responding to
customer complaints and updating them about back-ordered parts. Locate
and label parts, and maintain inventory of stock. Mark and store parts
in stockrooms, according to prearranged systems. Discuss use and
features of various parts, based on knowledge of machines or equipment.
Examine returned parts for defects, and exchange defective parts or
refund money. Maintain and clean work and inventory areas. Manage
shipments by researching shipping methods or costs and tracking
packages. Advise customers on substitution or modification of parts when
identical replacements are not available. Place new merchandise on
display. Demonstrate equipment to customers, and explain functioning of
equipment. Measure parts, using precision measuring instruments, to
determine whether similar parts may be machined to required sizes.
*** APPLICATION INSTRUCTIONS: Apply In Person: 227 GREEN BAY RD
E-Mail a Rsum: HRANDSAFETY@DOORCOUNTYCOOP.COM Apply Online:
WWW.DOORCOUNTYCOOPERATIVE.COM

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