Collections Specialist

TEKsystems • Vernon Hills, IL • 9h ago

Description

The Recovery/Collections Operations Specialist handles the processing of bankruptcy accounts within the BCU loan and credit card portfolios ensuring adequate efforts are performed to increase recovery dollars and mitigate losses. Oversee delinquent account holders within the BCU loan and credit card portfolios ensuring acceptable collection efforts are performed to reduce delinquency and mitigate losses while maintaining excellent member service.

This is back end collections, not client facing.

50% data entry 50% research

-Provide administrative, operational, and clerical support to Recovery and Collections personnel

-Perform analysis of member credit profiles

-Referral of accounts for repossession

-Responsible for processing filing notifications, proof of claims, reaffirmations, and other account maintenance requests related to bankruptcies.

-Perform agreed upon quantity and quality of activity on assigned accounts. This includes working with external and internal members in addition to repossession agents, insurance companies and attorneys to resolve delinquency and prevent legal issues.

-Must perform thorough account follow up and ensure proper actions, documentation and analysis are being taken to resolve allocated accounts.

-Support management with various projects and process improvement initiatives.

-Work with the Collections Systems Admin to re-engineer processes and workflows to maximize department efficiency.

Work Enviornment

Hybrid role - 3 work from home days, 2 onsite days. Must be in the office on Wednesdays

Hours: Monday - Friday 7:30am - 4:00pm

Skills & Qualifications

-HS Diploma or GED

-2 years of corporate experience within financial services or retail banking experience

Excel (basic sort and filter)

Resolution and negotiating skills

Experience within financial services

NICE TO HAVEs

-college education

-experience working within Collections, A/R, Accounting, or similar functions

-experience working within a banking environment

-Symitar system experience

SOFT SKILLS

-Organization and prioritization skills

-Professional written and verbal communication

-Follow through and execution

-Sense of urgency

-Time management skills

-Results oriented

Efficiency

Follow and adhere to set SLAs and procedures

Following regulations

Paying attention to details

Strategize and think outside of the box

Attention to detail

Pay and Benefits

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Vernon Hills,IL.

Application Deadline

This position is anticipated to close on Jul 9, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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