Operations Manager

ASM Global • Tysons Corner, VA • 3w ago

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Organize and supervise all front of house staffing and patron experience for events.

Notifies physical plant management company of needed work orders, repairs and / or maintenance of facility's equipment including but not limited to air handlers, compressors, energy systems in cooperation with production affecting the guests' experience.

Coordinates the operations activities with supervisors, event departments and event related contractors to assure facility readiness and a smooth operation of events.

Assist the production and food/beverage departments as needed to facilitate events.

Implements and updates Legends/ASM Global's rules and regulations as well as those mandated by our client.

Keeps an accurate inventory of equipment and supplies necessary to operate the operations department.

Adheres to Fairfax County laws, codes, permitting requirements, ordinances, Risk Management requirements, safety precautions, emergency procedures necessary to operate the Complex in a professional manner.

Supervise and manage the facility's Operations Department full and part time employees.

Maintain Evacuation Plan and Emergency Procedures for the Facility and conduct quarterly meetings with staff to support these essential practices

Maintain a high level of efficiency and cleanliness of the interior and exterior of the facility

Serves as MOD as required

Directs and motivates subordinates in a respectful manner to keep morale at a high level

Attend weekly department meetings

Develops and conducts in-service training programs, promoting cross-training within the department to encourage growth potential.

Must be a good communicator

Excellent organizational skills necessary

Good written, verbal and interpersonal skills required and ability to interact/communicate in a professional manner with all levels of staff

Manages front of house staff including guest services, ushers and volunteers for events

Maintain a professional presentation, appearance and work ethic

Customer service support during events.

Supervisory Responsibilities

Supervises operational staff, security, front of house and related event staffing. Supports the department by acting as liaison with the physical plant manager as required. Carries out supervisory responsibilities in accordance with Legends/ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

Previous experience in a similar @type entertainment venue.

To perform this job successfully, candidates must be able to perform each essential duty in a professional manner.

Ability to train staff in front of house functions.

Ability to work with limited supervision and be a true team leader

Requires ability to work flexible and extended hours, including nights weekends, holidays, in addition to normal working hours.

Organizational & Planning skills

Ability to create and execute action plans.

Experience hiring and scheduling event staff.

Education and/or Experience

Bachelor's Degree from a technical college, entertainment/ business management, or related work experience in a similar @type venue.

Minimum of 2 to 3 years' experience in supervising an operation in a similar @type of facility and/or environment.

Overall knowledge/background in managing and terminology of a physical plant

Experience working with and motivating staff and volunteer.

Experience with venue /events front of house practices.

Experience controlling crowds, organizing event staff, and similar event operations.

Experience handling patrons and customer experiences issues.

Skills and Abilities

Organization of production for a multi venue facility.

Ability to effectively negotiate.

Ability to create a positive work environment.

Ability to problem solve quickly and effectively.

Trade skills a plus, (electrical, plumbing, rigging, etc.)

Certificate, Licenses, Registrations

Computer Skills

Proficient in Microsoft Office and equivalent venue management software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds.

This position requires work inside and outside of the building and some exposure to adverse conditions.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

Free Employee Parking

Similar Jobs

Customer Service/Warranty Tech

Insight Global • Tysons Corner, VA • 2d ago

Management & Administrative

Job Description Day to day: The Customer Service Technician ensures homeowner satisfaction by addressing post-closing warranty requests. This includes performing repairs or coordinating subcontractors to complete the wor...

2d ago

Go to Apply

Logistics Analyst II - TS/SCI w/Poly

General Dynamics Information Technology • Tysons Corner, VA • 3w ago

Management & Administrative

Req ID: RQ199982 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Logistics Skills: Logistics,Procurement,Shipping and Receivin...

3w ago

Go to Apply

Marketing Events Coordinator

Red Hat • Tysons Corner, VA • 3d ago

Sales & Marketing

About The Job: The Red Hat Marketing Communications team is looking for a Marketing Events Coordinator to join us in Raleigh, NC, Boston, MA or Washington, DC. In this role, you will work closely with other event team me...

3d ago

Go to Apply

Marketing Specialist

Cushman & Wakefield • Tysons Corner, VA • 1w ago

Sales & Marketing

Job Title Marketing Specialist Job Description Summary The Marketing Specialist works within a fast-paced environment with Cushman & Wakefield real estate professionals, the properties and owners they represent, and...

1w ago

Go to Apply

Electrical Engineer

Actalent • Tysons Corner, VA • 1w ago

IT & Engineering

Job Title: Electrical Engineer Job Description We are seeking a skilled Electrical Engineer to design for large commercial buildings. The role involves preparing reports, cost estimating, specification development, perfo...

1w ago

Go to Apply

Marketing & Communications Specialist 1 - Tyson's, VA

M. C. Dean • Tysons Corner, VA • 2w ago

Sales & Marketing

Overview Your Future at M.C. Dean We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities...

2w ago

Go to Apply

Truck Driver on-the-job CDL Training

Roehl Transport • Tysons Corner, VA • 2w ago

Trucking & Construction

On-the-Job CDL Training Program Truck Driving Job New Year - New Career! Make more of yourself and for yourself. If you qualify, Roehl Transport will pay you to get your CDL ( https://www.roehl.jobs/driving-jobs/cdl-truc...

2w ago

Go to Apply

Truck Driver on-the-job CDL Training

Roehl Transport • Tysons Corner, VA • 2w ago

Trucking & Construction

2w ago

Go to Apply

Senior Accountant

ASM Global • Tysons Corner, VA • 2w ago

Finance & Accounting

Essential Duties and Responsibilities Assists in preparation of all aspects of event accounting including settlements, event costs, flash reports, and journal entries Records all payroll entries to the general ledger inc...

2w ago

Go to Apply

Accounting Manager

ASM Global • Tysons Corner, VA • 2w ago

Finance & Accounting

Essential Duties and Responsibilities Assists in the development and implementation of facility goals and priorities relating to financial management, budget, accounting, purchasing, and/or payroll in compliance with Sta...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.