Location: Toledo, OH
Work Type: Hybrid- Onsite Tuesday, Wednesday and Thursday with Monday and Friday as optional remote days
Shift: Monday -Friday 8 am - 5 pm
Pay: $33/hr.
Duration: 1-year
Manager is looking for someone who has a social media, SEO and digital marketing background.
Digital, has experience with blogs
Content Management
Content Creation - Social Media
Copywriting
Managed social media channels before
Great interpersonal skills and can connect with people
Will take ownership of the role and wants to be a member of the team
The Digital Marketing Specialist will be responsible for leading the following activities:
Community Management - ~50%
Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels. This will involve working cross functionally with our strategic marketing teams, product teams, internal communication teams and outside agencies. Create and maintain Content Calendars. Post relevant content in accordance with Content Calendar.
Communications/marketing strategy - the Community Manager is responsible for contributing to the social media plan that enhances our strategic marketing and communications plans to provide direction for the company's public-facing social media communications.
Customer relations - the Community Manager is responsible for working with our customer service, technical and warranty teams to provide support for customers and contractors. Answer questions as they arise in social media while assisting customers in navigating and providing fast, relevant, and professional service.
Analytics - Using analytic tools the community manager will provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives. The Community manager will be adept at administering and measuring A/B testing protocols to enhance response and engagement. Summarize insights and conversations to create actionable, client-facing reports that lead to optimization.
Marketing Support - ~50%
Collaborate with channel managers to align key initiatives with outbound marketing tools and programs to create value for the customer and quicker adoption and acceleration of key initiatives by customers. Contributes to post campaign insight gathering, reporting, and optimizations.
Continuously build an intimate and thorough knowledge of the business (i.e. the value that our current and future products deliver to the customer).
Anticipate and proactively deliver needs for digital content (social channels, webinars, blog, newsletter, etc.) ensuring required routing through marketing, legal, technical stakeholders, scheduling, and deployment.
Responsible for tracking and managing multiple active and upcoming projects end-to-end by including timelines, milestones, asset requirements, resource needs, and deliverables. MINIMUM QUALIFICATIONS AND EXPERIENCE
BA in communications, advertising, public relations, business or related field. MBA optional
3+ years' experience managing social media platforms or communities for brands
3+ years working in a corporate or agency environment, interacting with multiple levels of the organization KNOWLEDGE, SKILLS & ABILITIES:
Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
Understanding of popular social networks - design, functionality, users, reporting, advertising, and analytic packages
Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects
Proficiency in PowerPoint and presentation tools and skills
Proficiency in content management and listening tools like Sprinklr, Netbase, Sprout, Cision, On24
Exceptional communication skills and leadership capability to organize and motivate cross functional teams without direct reporting
Very high attention to detail
Excellent verbal, written, and presentation skillsAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Find what's next with Kelly ® . As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
