At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Description
The VP, Customer Reporting & Data Enablement will lead the organizational transformation of the PBM client reporting, data governance, and operational experience into a strategic capability that drives internal and external decision making to optimize pharmacy spend and strengthen customer relationships. This role will be responsible for guiding strategic direction of data governance to ensure technology being built is aligned with the PBM and Enterprise data strategy. In this role, the VP will oversee the development of PBM client reporting tools, systems and operational processes that focus on meeting critical client data and reporting needs.
This position requires an agile leader, who can set direction and pivot between multiple high-profile initiatives. Also, strong collaboration skills are necessary, working cross-functionally with other internal and external teams including but not limited to Regulatory Affairs, Account Management, Sales Operations, IT, Data & Analytics, and clients. The ideal candidate will have strong independent leadership skills, strong financial acumen, a robust technical skillset, as well as analytical and communication skills. In addition, the individual must be able to independently interact with and influence a wide range of senior stakeholders and demonstrate a consistent track record of delivering results.
Major Responsibilities
Shape and oversee the strategy and direction of a unified reporting product that is highly automated and insights-oriented, with streamlined processes to reduce administrative burden on the organization and its clients.
Develop strategic relationships with executive leadership throughout the organization to delivery customer reporting & data enablement strategies that meet business, regulatory and client requirements.
Shape the strategy and direction of the Client Reporting Product and lead a team to continually evolve the product to meet changing customer and market needs.
Pursue process improvement, streamlining, and automation opportunities that improve organizational efficiency and deliver better customer experience.
Partner with both technical and business application owners to ensure application development is aligned with data strategy and governance.
Develop a financial acumen across the organization that permits stronger decision making.
Supporting CVS Health in attracting, retaining, and engaging a consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve.
Required Qualifications
15 years of demonstrated increasing responsibility roles in corporate environments
15 years of demonstrated organizational skills (e.g., project management experience or managing cross-team/department initiatives with demonstrated success)
15 years of leadership experience (direct report experience or equivalent experience without direct report)
15 years of experience with executing on strategic initiatives to drive improved operational performance
Proven experience developing and executing business strategy
Knowledge of advanced delivery methodologies
Familiarity with one or more leading BI platforms (e.g., MicroStrategy, Tableau) and data process technologies (e.g., relational databases, SAS, SQL, R, Python, RPA automation platforms)
Experience/Knowledge of SAP/HANA
Experience in highly regulated and compliance environment
?Travel - as needed for business
Preferred Qualifications
Hub office: Woonsocket, RI/Hartford, CT/NYC, NY/Scottsdale, AZ/Chicago, IL
Education
Bachelor's Degree (required)
Master's Degree (preferred)
The typical pay range for this role is:
$210,000.00 - $310,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 05/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
